At a Glance
- Tasks: Manage the employee lifecycle and ensure smooth onboarding and offboarding processes.
- Company: Join Synthesia, a fast-growing AI video communications platform trusted by top brands.
- Benefits: Enjoy hybrid work, competitive salary, stock options, and generous leave policies.
- Other info: Opportunity for career growth in a dynamic, supportive environment.
- Why this job: Be part of an innovative team shaping the future of video communication and employee experience.
- Qualifications: 2-4 years in People Operations or HR roles, with a focus on EU compliance and employee lifecycle.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to the video first world!
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video .
Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now….
Meet Synthesia
We\'re on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it\'s for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2 .
In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.
Join the rocket ship while it\'s taking off!
As a People Operations Specialist, you’ll be the go-to person for all things operational in the employee lifecycle. You\'ll partner closely with our Talent, Security, and IT teams to ensure new joiners are set up for success, keep our People systems running smoothly, and drive operational excellence across every touchpoint of an employee’s journey.
This is an ideal role for someone who’s comfortable working independently or in a small team and has had some exposure to working with EU locations and EORs. You’ll enjoy being hands-on, and aren’t afraid to roll up your sleeves to get things done. We’re looking for someone who’s genuinely passionate about People Ops and who brings a systems-thinking mindset to how we support and scale our employee experience. If you naturally seek out better ways of doing things, question how things have always been done and like being close to the detail, you’ll thrive here.
What You’ll Be Doing
Employee Lifecycle Management
- Own and execute key lifecycle processes from pre-onboarding to offboarding
- Maintain our HRIS (HiBob) as the single source of truth - keep it tidy, up-to-date, and fully leveraged
- Work closely with the People Ops team to review and leverage data
- Draft and issue employment-related letters (e.g., references, change of contract, promotions)
- Serve as the main admin contact for employee benefits and liaise with our brokers to address queries and renewals
- Support internal mobility processes including relocations, visa sponsorships, role changes, and team moves ensuring our HRIS is updated accordingly
- Partner with finance to ensure payroll is accurate
- Drive process improvements and automations, from reviewing existing processes to embedding AI in people operations
- Own and deliver a range of People team projects including policy revamp, new system implementation and creating playbooks
Onboarding Excellence
- Collaborate with Talent for a smooth candidate to employee handover and assist with any contractual and right to work questions
- Manage all pre-onboarding activities including welcome emails, contract generation and amendments, partnering with EORs, background checks (Certn)
- Work with our People and Office Coordinator to deliver a best-in-class onboarding experience that is smooth, structured, and engaging
- Continuously iterate on our onboarding programme to embed culture, clarity, and community
Internal Communications
- Support the creation and delivery of clear, timely and engaging internal communications related to People processes, policies, and updates
- Collaborate with the wider People team to launch initiatives , ensuring the right messages reach the right people via the right channels (Slack, Notion, email, all-hands, etc.)
- Maintain and update our People content on Notion , making sure everything from onboarding guides to policies is easy to find, accurate, and employee-friendly
- Champion transparency and clarity across all internal touchpoints, helping create a culture of informed, empowered employees
Compliance & Security
- Partner with our Security team to ensure 100% completion of mandatory compliance training
- Maintain up-to-date employee records , manage right-to-work documentation, and track policy acknowledgements
- Support internal audits by preparing accurate and compliant data
What We’re Looking For
- 2–4 years’ experience in a People Operations, HR Coordinator/Specialist, or similar role within a fast-paced environment
- Comfortable working independently or in a small team, with a wide scope of responsibilities
- Strong working knowledge of the employee lifecycle and UK employment practices
- Experience supporting teams across EU countries, with awareness of local compliance and cultural nuances
- High attention to detail and a love of efficient, structured processes
- Comfortable with HR tools, (HiBob experience is a huge plus) and excited by opportunities to improve systems and automate workflows
- Empathetic, clear communicator with a problem-solving mindset
- Interest in internal communications - you care not only about delivering great People work, but also how it\'s shared, received, and understood by employees
- Passionate about the potential of AI in People Operations and excited to work on forward-thinking projects
- Naturally proactive - looking for ways to streamline, support, and delight across every employee touchpoint
- Resourceful - we don’t expect you to have all the answers, but you know how to find things out!
The good stuff...
In addition to being a part of a great team, working in a fun and innovative environment, we offer...
- A hybrid setting where you can work from our London office in Soho.
- A competitive salary + stock options in our fast-growing Series D start-up.
- Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay
- 25 days of annual leave + public holidays in the country where you are based.
- Cycle to work scheme (London).
- Regular socials.
- Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK)
- A generous referral scheme.
- Pension contribution/salary sacrifice.
- Work from home set up.
- A huge opportunity for career growth as you’ll help shape a market-defining product.
People Operations Specialist in London employer: SLAMcore
At Synthesia, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. As a People Operations Specialist in our vibrant London office, you'll enjoy a hybrid working environment, competitive salary with stock options, and generous benefits including paid parental leave and private medical insurance. We are committed to your professional growth, offering you the chance to shape a market-defining product while collaborating with passionate teams in a fast-paced, supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Specialist in London
✨Tip Number 1
Familiarise yourself with the employee lifecycle and UK employment practices. Understanding these concepts will help you speak confidently about your experience and how it aligns with our needs during any discussions.
✨Tip Number 2
Showcase your problem-solving mindset by preparing examples of how you've improved processes in previous roles. We love candidates who can demonstrate a proactive approach to streamlining operations.
✨Tip Number 3
Engage with our company culture before applying. Watch our brand video and read up on our values to understand what we stand for, so you can express your genuine passion for People Ops in conversations.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into our work environment and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace People Operations Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in People Operations or HR roles. Emphasise your familiarity with the employee lifecycle and any specific tools like HiBob, as well as your ability to work independently or in small teams.
Craft a Compelling Cover Letter:In your cover letter, express your passion for People Ops and your interest in AI's potential within the field. Mention specific projects or initiatives you've been involved in that demonstrate your proactive approach and problem-solving mindset.
Showcase Your Communication Skills:Since internal communications are key in this role, provide examples of how you've effectively communicated policies or processes in previous positions. Highlight your ability to create engaging content and ensure clarity across various channels.
Highlight Process Improvement Experience:Discuss any experiences where you've driven process improvements or automations in your previous roles. This could include streamlining onboarding processes or enhancing employee engagement through innovative solutions.
How to prepare for a job interview at SLAMcore
✨Know the Company Inside Out
Before your interview, make sure to research Synthesia thoroughly. Understand their mission, values, and the specifics of their AI video communications platform. Being able to discuss how your skills align with their goals will impress the interviewers.
✨Showcase Your People Ops Passion
Demonstrate your genuine interest in People Operations during the interview. Share examples of how you've improved processes or supported employee experiences in previous roles. This will highlight your enthusiasm and fit for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle various situations in People Ops. Prepare specific examples from your past experience where you successfully navigated challenges or implemented improvements.
✨Highlight Your Communication Skills
As a People Operations Specialist, clear communication is key. Be ready to discuss how you've effectively communicated policies or changes in the past. Use this opportunity to showcase your ability to engage and inform employees.
