Paid Social Manager

The digital marketing team is responsible for driving sustainable growth in all the markets we operate in through the execution of innovative, creative, and measurable campaigns. You’ll work on campaigns targeting both new and existing customers, working across our acquisition and retention teams to drive growth across multiple markets, brands, and categories for both Bloom & Wild and bloomon. We work collaboratively with many areas of the business, including brand, creatives, business intelligence, and product, surfacing crucial insights and data that meaningfully improve campaign performance. Reporting to our Head of Acquisition this is a high ownership role spanning media buying, creative strategy and cross‑market operational excellence.

Role

• Own, lead and continuously evolve the Paid Social strategy across multiple markets – driving Acquisition and Retention performance through structured testing, proactive roadmap planning, and the smart use of AI‑powered tools and processes.
• This is a role for someone who thrives on pace, loves working across markets or categories and takes genuine pride in being organised and ahead of the curve.
• You’ll be the central force coordinating Paid Social delivery across Bloom & Wild and bloomon, not just executing campaigns, but setting the longer‑term direction.

Strategy, delivery & performance

• Own the Paid Social strategy and delivery for both B&W and bloomon, acting as the key stakeholder for all creative delivery touchpoints.
• Stay close to trading, continuously optimising creatives and campaigns to hit or exceed order volume and CAC targets.
• Explore new digital channels and formats, seizing creative opportunities to optimise our mix.
• Partner with relevant stakeholders to plan Brand Lift Studies and Brand Awareness Campaigns, aligning creative, testing, and media buying strategies between Brand and Marketing.
• Build a continuous loop of performance reporting and learnings, producing clear retros that drive action.

Roadmap planning & workflow automation

• Own and maintain a rolling multi‑market Paid Social roadmap, ensuring creative testing, BAU activity and campaigns are pre‑planned with work‑back timelines and resourcing.
• Utilise project management tools, such as Asana, to keep roadmap visibility high and stakeholders aligned.
• Build templates, processes and repeatable systems that reduce manual process and allow the channel to scale quickly.
• Actively seek out, design and implement AI‑powered tools and workflows to reduce manual efforts across the function, from creative briefing and reporting to performance analysis and audience research.

Creative testing & innovation

• Lead structured creative testing across all markets – designing experiments with clear hypotheses, isolating variables (copy, motion, format, overlay), and ensuring at least one statistically significant test per market per month.
• Scale winning creative frameworks across markets quickly and efficiently, reducing time to learnings.
• Continuously monitor creative and platform trends (competitors and beyond) and translate them into actionable test briefs.
• Champion creative testing tools to systematisise and accelerate iteration that drives measurable ROI.

Stakeholder management & cross‑brand integration

• Own the briefing process end‑to‑end, briefing creative and brand teams on digital asset requirements with sufficient lead time and structured briefs.
• Providing recommendations on brand campaigns, as well as informing the brand team of any new features that could help them reach their targets.
• Socialise the testing framework to get stakeholder buy‑in, using data to prioritise the highest‑impact opportunities, prove why a test is needed now, and how it will move the needle.
• Present BAU retros and test results in clear, visual formats that educate and inspire the wider Brand and Creative teams, and ensure learnings flow through into future campaigns and creatives.
• Manage multiple stakeholder relationships across markets with confidence – adapting communication style for local vs. global teams.

You’ll love this role if you…

• 4+ years managing Paid Social campaigns, with a proven emphasis on creative strategy and performance marketing.
• Deeply analytical but creatively minded – you love working with data to surface insights, but you also understand the power of a brilliant visual hook.
• Trend‑obsessed – you enjoy keeping up to date with the latest creative trends, ad specs, and platform updates in the industry.
• A strong communicator: Excellent interpersonal skills; you are comfortable creating professional relationships, sharing knowledge across international teams, and getting cross‑functional buy‑in to make innovation happen on a weekly basis.
• Highly organised – you like staying on top of roadmaps, multi‑tasking across brands/ categories, and have excellent attention to detail.
• An initiator – you don’t wait for a brief; you take the initiative to improve processes, test new variables, and add commercial value to the wider business.
• You thrive both working remotely and when in the office at least once a week, getting enough face time with Brand, Creative, and BI.
• You’re comfortable at pace – a fast‑moving trading calendar energises you.
• AI‑driven mindset – you leverage AI tools to automate reporting, enhance campaign optimisation, and unlock faster, data‑driven insights.

Bonus points:

• Experience with creative testing tools.
• Familiarity with other digital channels (SEO, SEA, Affiliates).
• Experience using AI tools in a marketing flow.
• Exposure to scaling international/localised markets.

These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.

Benefits

• Flexible working & work from abroad
• 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year
• 1 Volunteering day each year
• Enhanced family leave and a workplace nursery scheme
• A flexible training framework for every stage of your career
• Irresistible discounts on our products, blooms & subscriptions!
• Share in our success with a choice to take equity options from day 1
• ClassPass membership: monthly credits to spend on fitness classes, yoga and much more!