At a Glance
- Tasks: Lead compliance and drive operational excellence in our Roastery.
- Company: Pact Coffee, a B Corp dedicated to quality coffee and ethical practices.
- Benefits: Monthly coffee allowance, enhanced pension, 28 days leave, and more.
- Other info: Join a diverse team committed to continuous improvement and excellence.
- Why this job: Make a real impact on coffee quality and operational standards.
- Qualifications: Experience in operations, compliance, or health & safety in food manufacturing.
The predicted salary is between 40500 - 49500 £ per year.
About Pact Coffee
At Pact, we’re obsessed with incredible coffee. We seek out the world’s best coffee growers - farmers whose skill and dedication produce coffees of rare quality. Our role is to honour that work - by roasting with precision, making every step effortless for our customers, and holding ourselves to the same uncompromising standards. We want every cup to reflect the care of the grower, the rigour of our team, and the unmistakable pleasure of coffee at its best. As a proud B Corp, we’re committed to doing business the right way. That means we’re held to account - for how we trade, how we treat people, and how we treat the land we use.
The role
We’re looking for an Operational Excellence Manager to play a pivotal role in maintaining and advancing the standards, systems and processes across our Roastery. Reporting to the Operations Director, you’ll work across Coffee Roasting, Procurement & Inventory, and Production, to ensure our operations run safely, efficiently, and to the highest possible standards. You’ll be responsible for driving operational excellence, leading compliance, and embedding a culture of continuous improvement across our Roastery. The role has a strong focus on Health & Safety, Food Safety, BRCGS, and operational resilience. You’ll also champion improvements to reliability, efficiency, and quality, helping us deliver an exceptional experience from the moment we roast the coffee to the moment it lands on a customer’s doorstep. This role is perfect for someone who enjoys working across teams, ensuring compliance, raising standards, and identifying opportunities to deliver practical and lasting improvements.
What you’ll be doing
- Strengthen compliance: lead the continued development of our Food Safety, HACCP, GMP and BRCGS systems and maintain audit readiness.
- Build on our H&S culture: develop our existing Health & Safety systems, ensuring risks are well managed and standards continue to improve.
- Embed great standards: develop SOPs, training, audits and operational controls that make excellence part of everyday working.
- Protect customer delivery: work across Production, Coffee Operations, Procurement, Brand, and Customer Experience to ensure every order is manufactured, packed and dispatched for an exceptional unboxing experience with every order.
- Drive operational excellence: identify opportunities to improve efficiency, consistency, reliability and performance across the Roastery.
- Improve reliability: lead Planned Preventative Maintenance and work with teams and contractors to improve equipment reliability and reduce downtime.
- Lead continuous improvement: identify root causes, challenge existing ways of working and turn ideas into practical, lasting improvements.
Equality Statement
At Pact Coffee, we are committed to creating a working environment which is safe, based on mutual respect and enabling people to be themselves. We acknowledge that the diversity of our workforce should be reflective of the society in which we live. Be that age, disability, gender, gender identity, sexual orientation, pregnancy and maternity, ethnicity, religion or belief and marital status, education or socio-economic background. Finally, we believe that championing diversity and inclusion among not only our employees, but also the farmers we work with, is critical to our success.
What we’re looking for
We're looking for someone who combines strong operational leadership with a genuine passion for excellence and continuous improvement. You'll ideally have:
- Experience in Operations, Compliance or Health & Safety within food manufacturing or FMCG.
- IOSH Managing Safely or NEBOSH.
- Working knowledge of BRCGS, HACCP, Food Safety and GMP.
- Experience with SOPs / Risk Assessments, audits, operational controls and planned preventative maintenance.
- Strong problem solving and root cause analysis skills.
- Excellent communication and stakeholder management skills.
- The confidence to challenge, influence and improve how things are done.
- A practical, hands on approach and a genuine desire to make things better.
Benefits
- Monthly at-home coffee allowance
- Income Protection
- Group Life Assurance
- Enhanced Workplace Pension
- Cycle to Work Scheme
- Workplace Nursery Benefit
- Employee Assistance Program (inc. counselling)
- 28 days annual leave per calendar year (including Bank Holidays)
Operations Compliance Manager in Haslemere employer: SLAMcore
At SLAMcore, we pride ourselves on being an exceptional employer that values innovation and collaboration. Our supportive work culture fosters personal and professional growth, offering ample opportunities for career advancement while ensuring a meaningful impact on our users' experiences. Located in a vibrant tech hub, we provide a dynamic environment where your contributions are recognised and celebrated, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Compliance Manager in Haslemere
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like SLAMcore looking for candidates who are engaged and informed.
We think you need these skills to ace Operations Compliance Manager in Haslemere
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at SLAMcore. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at SLAMcore
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with SLAMcore’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
