At a Glance
- Tasks: Coordinate design projects and ensure smooth execution across teams.
- Company: Join Synthesia, the leading AI video platform for businesses.
- Benefits: Enjoy a competitive salary, remote work options, and growth opportunities.
- Other info: Dynamic work environment with a focus on creativity and collaboration.
- Why this job: Be part of an innovative team shaping the future of visual communication.
- Qualifications: 3+ years in project management with strong communication skills.
The predicted salary is between 60000 - 80000 € per year.
Location: UK Remote; London
Employment Type: Full time
Location Type: Hybrid
Department: Commercial Creative Design
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the centre of successful organizations.
Role Overview: The Delivery Program Manager is responsible for coordinating and ensuring the smooth execution of design work across enterprise projects. This role focuses on production planning, resource coordination, and workflow consistency. It ensures that design work is well-organised, clearly tracked, and delivered according to agreed timelines and standards. This is an individual contributor role focused on execution, coordination, and operational reliability.
What You Will Own:
- Production Planning & Project Coordination: Coordinate the day-to-day execution of design projects, build and maintain production schedules and timelines, break down project scope into clear tasks and milestones, ensure all work is properly briefed and ready for production, track progress across all active projects and follow up on delays, ensure deadlines and milestones are met according to plan, identify risks early and proactively manage scope, timelines, and expectations.
- Resource Allocation & Workload Management: Manage how design work is distributed across the team, assign work based on availability, skillset, and project needs, maintain visibility of individual and team workloads, ensure workloads are balanced and deadlines are achievable, adjust allocations as priorities or timelines shift, highlight capacity constraints or risks to the Solutions Manager.
- Delivery Tracking & Reporting: Provide clear visibility into project status and performance, track progress against timelines and milestones, maintain accurate project and resource tracking systems, report on delivery status, risks, and delays to Creative Design Leadership, support utilisation and capacity reporting, ensure data used for reporting is accurate and up to date.
- Cross-Functional & Customer Alignment: Support alignment across teams involved in delivery by acting as the coordination point for project updates and timelines, ensuring stakeholders have clear and consistent information, following up on dependencies and required inputs, escalating issues or blockers when needed.
Experience & Profile:
- 3+ years experience in project management, creative operations, or delivery within a SaaS, agency, or professional services environment.
- Comfortable with Automation Tooling and automation frameworks for streamlining and reporting processes (Zapier, Workato, Notion).
- Strong customer-facing communication skills with enterprise stakeholders.
- Demonstrated experience managing multiple concurrent workstreams.
- Familiar with the use of Salesforce, Omni for Tracking and reporting.
- High operational rigor with comfort using project management tools and reporting frameworks.
Delivery Program Manager employer: SLAMcore
At Synthesia, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and innovation in the rapidly evolving field of AI video technology. Our hybrid working model allows for flexibility while collaborating with top-tier talent from around the globe, and we are committed to employee growth through continuous learning opportunities and a supportive environment. With significant backing from leading investors and a strong focus on enhancing visual communication, joining our team means being part of a forward-thinking company at the forefront of technological advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Program Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit into their team and contribute to their goals, especially in a fast-paced environment like Synthesia.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the Delivery Program Manager role. Highlight your project management skills and how you handle multiple workstreams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Delivery Program Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Delivery Program Manager role. Highlight relevant experience in project management and creative operations, and don’t forget to showcase your skills with automation tools and reporting frameworks.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us at Synthesia. Mention specific projects or experiences that align with the responsibilities of the role and show your enthusiasm for working with AI video technology.
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to demonstrate your strong communication skills in your application. Use clear and concise language, and provide examples of how you've successfully managed cross-functional teams in the past.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at SLAMcore
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific examples of how you coordinated design work, managed timelines, and tackled any challenges that arose. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Familiarise Yourself with Automation Tools
Since the role involves using automation tools like Zapier and Notion, it’s a good idea to brush up on these platforms. If you’ve used them before, prepare to share how you leveraged these tools to streamline processes or improve reporting. If not, do a bit of research to understand their functionalities.
✨Demonstrate Strong Communication Skills
As a Delivery Program Manager, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. Think of examples where you successfully aligned teams or resolved conflicts, as this will highlight your customer-facing communication skills.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as managing project delays or reallocating resources under pressure. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to demonstrate your problem-solving abilities and operational reliability.
