At a Glance
- Tasks: Lead Salesforce initiatives and deliver impactful solutions for clients.
- Company: Join Slalom, a top global consulting firm focused on people and innovation.
- Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
- Other info: Be part of a supportive culture that values diversity and collaboration.
- Why this job: Make a real difference by transforming customer connections with cutting-edge Salesforce solutions.
- Qualifications: Experience in Salesforce project environments and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Slalom is a global, human-centric business and technology consulting firm. We specialise in partnering with organisations that aspire to excellence, helping them tackle complex challenges and achieve transformative results through strategy, technology, and business transformation services. By prioritising people, Slalom creates a unique consulting experience, with a team of strategists and engineers delivering practical, end-to-end solutions that drive impactful outcomes for our clients. We empower people and organisations to dream bigger, move faster, and build better tomorrows for all. As a Summit Salesforce partner, we help our clients transform the way they connect with their customers. Our team is made up of Salesforce-certified experts with experience across the Customer Success Platform and multiple industries. As the 3rd largest global Salesforce partner, we are committed to developing our Salesforce talent, offering extensive growth opportunities and exposure to exciting, diverse projects.
What You’ll Do:
- Own the functional solution for Salesforce initiatives, with a strong focus on core Salesforce platform, including but not limited to Sales Cloud, Experience Cloud, and Service Cloud programmes.
- Lead the team through all stages of project delivery: initiation, solution definition, functional design, configuration oversight, implementation, and handover.
- Translate complex business requirements into actionable Salesforce solutions, prioritising targeted business outcomes and leveraging the full capabilities of the Salesforce platform.
- Guide multi-disciplinary teams including business analysts, configurators, developers, and UX designers to ensure cohesive and scalable solution delivery.
- Drive and support Agile delivery processes: planning, backlog grooming, stand-ups, retrospectives, and sprint demos.
- Collaborate with Slalom and client Quality Assurance teams to define and execute QA and UAT plans, verify sprint releases, and support defect triage.
- Provide thought leadership across customer service operations, case management, omni-channel, knowledge management, automation, and service process optimisation.
Qualifications:
- Demonstrated experience as a Functional Lead, Delivery Lead, Program Lead, or similar role within Salesforce project environments.
- Ability to act as a liaison between business and technical stakeholders, ensuring solutions align with strategic, operational, and user needs.
- Skilled in defining and documenting business and functional requirements for iterative system improvement.
- Experience leading multi-disciplinary teams across the full lifecycle of Salesforce functional delivery.
- Strong familiarity with Agile methodologies and leading Agile ceremonies.
- Experience with process mapping, BRDs, system diagrams, user stories, test plans, and user experience considerations.
- Understanding of multi-cloud Salesforce capabilities (e.g., Sales Cloud, Service Cloud, Experience Cloud, AppExchange solutions).
- Experience supporting or leading pre-sales solutioning is a plus.
What We Believe In:
- Deep connections, better outcomes: We maintain strong relationships with leading technology partners who value our innovative, outcome-based approach. We work side-by-side with client teams to empower them long after project completion. Our goal is always to build momentum that outlasts us.
- Flexibility: Life is busy. We support our people in balancing work, family, personal commitments, and client responsibilities. Flexibility is central to enabling great work while maintaining a healthy, fulfilling life.
- People-first: Great solutions start with great people. Your voice matters in our employee-led company. We lead with empathy and strive for equity, fostering a culture built on inclusion, diverse thinking, and collaboration.
- Rewards: We believe in fair, competitive, and rewarding compensation and benefits. A dedicated team ensures our offerings remain innovative and reflective of the outstanding work our people do.
Who Are We? We Are Slalom!
Slalom is a next-generation professional services company creating value at the intersection of business, technology, and humanity. Supported by over 700 technology partners and a team of 10,000+ people across 11 countries and 52 offices, we inspire organisations to envision greater possibilities and accelerate progress. We are honoured to be recognised consistently as a great place to work, including Fortune’s 100 Best Companies to Work For—nine years running. Slalom is committed to offering reasonable adjustments throughout the recruitment process. If you require assistance, please let us know—our team is always happy to help.
Salesforce Functional Lead in London employer: Slalom Build
Slalom Build is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong emphasis on employee growth and innovation, you will have the opportunity to work with cutting-edge AI technologies while contributing to meaningful projects that make a positive impact. Our hybrid work model supports flexibility, allowing you to thrive both in the office and remotely.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Functional Lead in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Salesforce Functional Lead at Slalom Build!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Slalom Build or be willing to refer you for that Salesforce Functional Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Slalom Build who’s on the lookout for their next Salesforce Functional Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Salesforce Functional Lead role at Slalom Build!
We think you need these skills to ace Salesforce Functional Lead in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Slalom Build. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Slalom Build
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Slalom Build. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
