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- Tasks: Join our team to deliver exceptional guest experiences in various Food & Beverage areas.
- Company: Slaley Hall Hotel, Spa & Golf Resort is a stunning 4-star property set in 1000 acres.
- Benefits: Enjoy free health club membership, discounts, training support, and more perks!
- Why this job: Flexible hours make it perfect for students; be part of a diverse and inclusive team.
- Qualifications: Passion for customer service, good time management, and ability to work under pressure.
- Other info: We support the UK Armed Forces and are committed to diversity and inclusion.
Do you have a passion for a great guest experience?
Are you looking for a flexible job to work around school or commitments?
The important stuff:
Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!
What will I do?
Y ou will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met . You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
Passion for delivering
exceptional guest service
Strong customer service
skills
Good time management and
organisational skills
Ability to work under
pressure
Curious to find out more?
Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian’s Brasserie restaurant, Tommy Craig’s bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Restaurant Team Member employer: Slaley Hall Hotel, Spa & Golf Resort
Contact Detail:
Slaley Hall Hotel, Spa & Golf Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with the menu and services offered at Slaley Hall Hotel, Spa & Golf Resort. Knowing the details will help you engage confidently with guests and demonstrate your passion for providing exceptional service.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or during the interview process. Share specific examples of how you've handled guest inquiries or resolved issues in previous roles.
✨Tip Number 3
Highlight your ability to work under pressure by discussing past experiences where you successfully managed busy periods or challenging situations. This will demonstrate your readiness for a fast-paced environment.
✨Tip Number 4
Take advantage of the learning and development opportunities mentioned in the job description. Express your eagerness to grow within the company and how you plan to utilise these resources to enhance your skills.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Restaurant Team Member position. Tailor your application to highlight your passion for guest service and relevant experience.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, time management skills, and any relevant qualifications. Use bullet points for clarity and keep it concise.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've delivered exceptional guest service in the past and why you would be a great fit for the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Slaley Hall Hotel, Spa & Golf Resort
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share specific examples from your past where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility
Since the role offers flexible hours, highlight your ability to adapt your schedule around school or other commitments. This shows that you're reliable and can manage your time effectively.
✨Know the Menu and Promotions
Familiarise yourself with the food and beverage offerings at the hotel, as well as any current promotions. Being knowledgeable will help you engage with guests and maximise sales during the interview.
✨Prepare for Pressure Scenarios
Be ready to discuss how you handle stressful situations. Provide examples of times when you successfully managed pressure in a busy environment, showcasing your organisational skills and ability to stay calm.
