Restaurant Supervisor β€” Lead Guest Experience & Upsell in Hexham

Restaurant Supervisor β€” Lead Guest Experience & Upsell in Hexham

Hexham Full-Time 25000 - 30000 € / year (est.) No home office possible
Slaley Hall Hotel, Spa & Golf Resort

At a Glance

  • Tasks: Lead the food and beverage team to enhance guest experiences and boost sales.
  • Company: Slaley Hall Hotel, Spa & Golf Resort, a premier destination in Hexham.
  • Benefits: Live-in accommodation, discounts across The QHotels Collection, and free health club membership.
  • Why this job: Join a vibrant team and elevate guest experiences while developing your leadership skills.
  • Qualifications: Strong leadership skills and knowledge of wines and spirits required.

The predicted salary is between 25000 - 30000 € per year.

Slaley Hall Hotel, Spa & Golf Resort in Hexham is searching for a supervisor to lead the food and beverage team, ensuring high standards of guest experience. This role requires strong leadership skills and knowledge of wines and spirits to drive revenue through team motivation and effective upselling.

Eligible candidates may receive live-in accommodation and enjoy various benefits including discounts across The QHotels Collection and free health club membership.

Restaurant Supervisor β€” Lead Guest Experience & Upsell in Hexham employer: Slaley Hall Hotel, Spa & Golf Resort

Slaley Hall Hotel, Spa & Golf Resort offers an exceptional work environment where you can thrive as a Restaurant Supervisor. With a focus on guest experience and team leadership, employees benefit from live-in accommodation, discounts across The QHotels Collection, and complimentary health club membership, fostering a culture of growth and well-being in the picturesque setting of Hexham.

Slaley Hall Hotel, Spa & Golf Resort

Contact Detail:

Slaley Hall Hotel, Spa & Golf Resort Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Restaurant Supervisor β€” Lead Guest Experience & Upsell in Hexham

✨Tip Number 1

Get to know the company culture! Before your interview, check out Slaley Hall's website and social media. Understanding their vibe will help you connect with the team and show that you're genuinely interested in leading their food and beverage crew.

✨Tip Number 2

Brush up on your wine and spirits knowledge! Since this role involves upselling, being able to chat confidently about the menu can really set you apart. We recommend preparing a few talking points about popular drinks and pairings to impress during your interview.

✨Tip Number 3

Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or improved guest satisfaction. We want to hear how you can bring that energy to Slaley Hall and elevate the guest experience.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Slaley Hall. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Restaurant Supervisor β€” Lead Guest Experience & Upsell in Hexham

Leadership Skills
Guest Experience Management
Knowledge of Wines and Spirits
Upselling Techniques
Team Motivation
Revenue Generation
Communication Skills

Some tips for your application 🫑

Show Your Passion for Guest Experience:When writing your application, let us know why you’re passionate about creating memorable experiences for guests. Share any relevant stories or examples that highlight your commitment to exceptional service.

Highlight Your Leadership Skills:We want to see how you’ve led teams in the past! Be sure to include specific instances where you motivated your team or improved performance. This will show us you have what it takes to lead our food and beverage team.

Demonstrate Your Knowledge of Wines and Spirits:Since this role involves upselling, it’s crucial to showcase your knowledge in this area. Mention any relevant certifications or experiences that demonstrate your expertise with wines and spirits to help us understand your capability.

Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!

How to prepare for a job interview at Slaley Hall Hotel, Spa & Golf Resort

✨Know Your Wines and Spirits

Brush up on your knowledge of wines and spirits before the interview. Be prepared to discuss different types, pairings, and upselling techniques. This will show that you’re not just a leader but also knowledgeable about the products you'll be promoting.

✨Showcase Your Leadership Skills

Think of specific examples where you've successfully led a team or improved guest experiences in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your leadership capabilities effectively.

✨Understand Guest Experience

Research what makes a great guest experience at Slaley Hall Hotel, Spa & Golf Resort. Be ready to share your ideas on how to enhance guest satisfaction and drive revenue through effective upselling strategies during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions to ask the interviewer about the team dynamics, challenges they face, and their expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.