F&B Supervisor: Lead Guest Experience & Upsell in Hexham

F&B Supervisor: Lead Guest Experience & Upsell in Hexham

Hexham Full-Time 24750 - 30250 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead a vibrant team to create unforgettable guest experiences in food and beverage.
  • Company: Slaley Hall Hotel, Spa & Golf Resort, part of The QHotels Collection.
  • Benefits: Career progression opportunities and a supportive benefits programme.
  • Why this job: Join a dynamic environment where your leadership can shine and guests are delighted.
  • Qualifications: Strong leadership skills and knowledge of wines and spirits required.

The predicted salary is between 24750 - 30250 £ per year.

Slaley Hall Hotel, Spa & Golf Resort in Hexham is seeking a hands-on hospitality supervisor to lead a dynamic team and deliver an outstanding guest experience across the food and beverage operation.

You will motivate and train staff, upsell promotions to guests, and maintain high service standards.

A good knowledge of wines and spirits, together with strong leadership, is essential.

The role offers progression within The QHotels Collection and a supportive benefits program.

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F&B Supervisor: Lead Guest Experience & Upsell in Hexham employer: Slaley Hall Hotel, Spa & Golf Resort

Slaley Hall Hotel, Spa & Golf Resort is an exceptional employer that prioritises employee growth and development within the vibrant hospitality sector. With a strong focus on teamwork and a supportive benefits programme, staff are encouraged to enhance their skills while delivering memorable guest experiences in a stunning location. Join us to be part of a dynamic environment where your contributions are valued and career progression is a reality.

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Contact Details:

Slaley Hall Hotel, Spa & Golf Resort Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land F&B Supervisor: Lead Guest Experience & Upsell in Hexham

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Slaley Hall Hotel, Spa & Golf Resort. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Slaley Hall Hotel, Spa & Golf Resort

Don't be shy about reaching out to Slaley Hall Hotel, Spa & Golf Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace F&B Supervisor: Lead Guest Experience & Upsell in Hexham

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Customer Service
Adaptability
Leadership Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Slaley Hall Hotel, Spa & Golf Resort and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Slaley Hall Hotel, Spa & Golf Resort

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!