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- Tasks: Be the friendly face welcoming guests and helping with bookings at our stunning golf facilities.
- Company: Join Slaley Hall Hotel, a luxurious 4-star resort with a championship golf course and top-notch amenities.
- Benefits: Enjoy free health club membership, discounts on golf, and support for training and qualifications.
- Why this job: Combine your passion for golf with customer service in a vibrant, inclusive environment.
- Qualifications: A love for golf and a friendly attitude are essential; time management skills are a plus.
- Other info: We value diversity and are committed to providing equal opportunities for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Are you knowledgeable and passionate about golf? Do you enjoy working in a customer-facing role?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies, and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development opportunities available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- And much, much more!
What will I do? This is a key role as you will be the first impression a guest will have upon entering the golf facilities within the hotel. Offering advice and guidance to all our guests and members, as well as taking bookings and supporting membership sales.
Is this the role for me?
- An understanding of golf
- A passion for the sport
- Courteous and pleasant attitude
- Good time management and organisational skills
Curious to find out more? Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian's Brasserie restaurant, Tommy Craig's bar, the Claret Jug restaurant, and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so if you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs. The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
Golf Team Member employer: Slaley Hall Hotel, Spa & Golf Resort
Contact Detail:
Slaley Hall Hotel, Spa & Golf Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Team Member
✨Tip Number 1
Familiarise yourself with the golf facilities at Slaley Hall Hotel, Spa & Golf Resort. Knowing the layout, services offered, and any special events can help you engage with guests more effectively during your interview.
✨Tip Number 2
Brush up on your golf knowledge! Being able to discuss different aspects of the sport, from rules to equipment, will show your passion and expertise, making you a standout candidate.
✨Tip Number 3
Practice your customer service skills. Since this role is customer-facing, think of examples from your past experiences where you provided excellent service, and be ready to share these during your conversation.
✨Tip Number 4
Network with current or former employees of The QHotels Collection. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Golf Team Member
Some tips for your application 🫡
Show Your Passion for Golf: In your application, make sure to highlight your knowledge and enthusiasm for golf. Mention any relevant experiences, such as playing in tournaments or working in golf-related roles, to demonstrate your commitment to the sport.
Emphasise Customer Service Skills: Since this role involves being the first point of contact for guests, it's crucial to showcase your customer service skills. Provide examples of previous roles where you successfully interacted with customers, resolved issues, or provided exceptional service.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Highlight specific skills mentioned, such as time management and organisational abilities, and explain how they relate to the responsibilities of a Golf Team Member.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Slaley Hall Hotel, Spa & Golf Resort
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share any personal experiences or achievements related to the sport, as this will demonstrate your genuine interest and knowledge.
✨Emphasise Customer Service Skills
Since this role is customer-facing, highlight your previous experience in customer service. Provide examples of how you've successfully handled guest inquiries or resolved issues to showcase your courteous and pleasant attitude.
✨Demonstrate Time Management Abilities
Discuss your organisational skills and how you manage your time effectively. You might want to share specific instances where you successfully juggled multiple tasks, especially in a busy environment.
✨Research the Company and Facilities
Familiarise yourself with Slaley Hall Hotel, Spa & Golf Resort and its offerings. Knowing about their golf facilities, dining options, and leisure amenities will help you answer questions confidently and show that you're genuinely interested in the position.