At a Glance
- Tasks: Join our team to deliver exceptional guest experiences in various Food & Beverage areas.
- Company: Slaley Hall Hotel, Spa & Golf Resort is a stunning 4-star property set in 1000 acres.
- Benefits: Enjoy free health club membership, discounts, training support, and more!
- Other info: We are committed to diversity and inclusion, supporting the UK Armed Forces.
- Why this job: Flexible hours make it perfect for students; gain valuable experience in hospitality.
- Qualifications: Passion for customer service, good time management, and ability to work under pressure.
Do you have a passion for a great guest experience?
Are you looking for a flexible job to work around school or commitments?
The important stuff:
Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
Passion for delivering exceptional guest service
Strong customer service skills
Good time management and organisational skills
Ability to work under pressure
Curious to find out more?
Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian’s Brasserie restaurant, Tommy Craig’s bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Hexham employer: Slaley Hall Hotel, Spa & Golf Resort
At Slaley Hall Hotel, Spa & Golf Resort, we pride ourselves on being an exceptional employer that values flexibility and personal growth. With a strong commitment to employee development, we offer various training opportunities, a free health club membership, and generous discounts across our facilities, all within the stunning backdrop of our 1000-acre estate. Join us to be part of a diverse and inclusive team dedicated to delivering outstanding guest experiences in a vibrant hospitality environment.
Contact Detail:
Slaley Hall Hotel, Spa & Golf Resort Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member in Hexham
✨Tip Number 1
Familiarise yourself with the menu and services offered at Slaley Hall Hotel. Knowing the details about the food and beverage options will help you engage confidently with guests and demonstrate your passion for providing exceptional service.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. This will highlight your ability to work under pressure and maintain a positive guest experience.
✨Tip Number 3
Research the QHotels Collection and their commitment to diversity and inclusion. Being knowledgeable about the company's values can help you align your responses during any interviews and show that you're a good fit for their team.
✨Tip Number 4
Network with current or former employees of Slaley Hall Hotel, if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Food & Beverage Team Member in Hexham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and any previous roles in the food and beverage industry. Emphasise your passion for guest satisfaction and any skills that align with the job description.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as the opportunity to work in various food and beverage areas and your commitment to delivering exceptional guest service.
Highlight Flexibility:Since the role is suitable for those looking for flexible work around school or other commitments, make sure to mention your availability and willingness to adapt your schedule to meet the needs of the hotel.
Showcase Relevant Skills:In your application, highlight key skills such as time management, organisational abilities, and the capacity to work under pressure. Provide examples from past experiences where you successfully demonstrated these skills.
How to prepare for a job interview at Slaley Hall Hotel, Spa & Golf Resort
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share any relevant experiences where you went above and beyond to ensure customer satisfaction.
✨Know the Menu and Promotions
Familiarise yourself with the food and beverage offerings at Slaley Hall Hotel, Spa & Golf Resort. Being able to discuss menu items and current promotions will demonstrate your preparedness and interest in the role.
✨Demonstrate Time Management Skills
Prepare examples of how you've effectively managed your time in previous roles or during busy periods. This will show that you can handle the fast-paced environment of a food and beverage team member.
✨Ask Thoughtful Questions
Prepare a few questions about the role, the team, or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
