At a Glance
- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant Slaley Hall Hotel, Spa & Golf Resort team.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Work in a stunning 4-star hotel with excellent career growth opportunities.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 1040 - 1248 € per month.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more? Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian’s Brasserie restaurant, Tommy Craig’s bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Hexham employer: Slaley Hall - Events Operations
At Slaley Hall Hotel, Spa & Golf Resort, we pride ourselves on creating a vibrant and inclusive work environment where every team member can thrive. With flexible working hours to accommodate your commitments, generous discounts across our facilities, and comprehensive training support, we are dedicated to fostering your professional growth while ensuring you enjoy a rewarding career in hospitality. Join us in our stunning 1000-acre setting, where exceptional guest experiences are at the heart of everything we do.
Contact Detail:
Slaley Hall - Events Operations Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member in Hexham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Slaley Hall Hotel and The QHotels Collection. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional guest experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories!
✨Tip Number 3
Dress to impress! Even if the job is in a casual setting, showing up looking smart can make a great first impression. It shows that you care about the opportunity and respect the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Food & Beverage Team Member in Hexham
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for delivering exceptional guest experiences! In your application, share specific examples of how you've gone above and beyond for customers in the past. This will help us understand why you're a great fit for our Food & Beverage Team.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the job description. We want to know how your customer service skills and time management abilities will shine in our hotel environment!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the ideal candidate for the role. Remember, we’re looking for someone who can work under pressure!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our amazing perks!
How to prepare for a job interview at Slaley Hall - Events Operations
✨Know Your Guest Service Basics
Brush up on the key principles of exceptional guest service. Be ready to share examples of how you've gone above and beyond for customers in the past. This shows your passion for creating great experiences!
✨Familiarise Yourself with the Menu
Take some time to learn about the dining options available at the hotel, including any special promotions or seasonal dishes. Being knowledgeable will help you impress during the interview and show that you're genuinely interested in the role.
✨Show Off Your Time Management Skills
Prepare to discuss how you handle busy periods and manage your time effectively. Think of specific situations where you successfully juggled multiple tasks, especially in a fast-paced environment like food and beverage service.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team culture, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you determine if the role is the right fit for you.
