At a Glance
- Tasks: Run thrilling skill games and create unforgettable guest experiences.
- Company: Join HB Leisure at Blackpool Pleasure Beach, a legendary amusement park.
- Benefits: Flexible hours, daily bonuses, discounts, and wellbeing resources.
- Other info: Exciting career growth with opportunities to travel globally.
- Why this job: Work in a fun environment and make joyful moments for guests.
- Qualifications: Great customer service skills and a positive, outgoing personality.
The predicted salary is between 20000 - 25000 € per year.
Love the thrill of working at one of the UK’s most iconic seaside amusement parks with over 100 years of history? Excited by world‑famous rollercoasters, live shows, and creating unforgettable guest moments? Ready to bring energy, passion, and fun to every shift at Blackpool Pleasure Beach? Then this is the job for you!
HB Leisure Ltd are looking for enthusiastic and people‑centric individuals to work as Customer Service Assistants (Games Host) at Blackpool Pleasure Beach! As a Customer Service Assistant (Games Host), you will be responsible for running our thrilling skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games.
Your Duties & Responsibilities
- Operate and manage a skilled games kiosk in a high‑energy, theme park environment
- Engage with guests of all ages, ensuring a fun and memorable experience
- Maintain a warm and welcoming atmosphere throughout the event
- Handle transactions and prize distribution with confidence and enthusiasm
Who Are HB Leisure Ltd?
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.
We like to do things differently here at HB Leisure; we don't just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations!
In return we will offer you:
- Daily Bonus Scheme
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Person Specification
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- A passion for hospitality and creating joyful moments
- Ability to thrive in a fast‑paced, outdoor setting all year round
- Are able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
Customer Service Assistant (Games) employer: Slagharen
Join HB Leisure Ltd at Blackpool Pleasure Beach, where we celebrate over a century of thrilling entertainment in a vibrant seaside setting. As a Customer Service Assistant (Games Host), you'll not only engage with guests and create unforgettable experiences but also enjoy flexible working hours, a daily bonus scheme, and the chance to travel globally while developing your career in the leisure industry. With a strong focus on employee wellbeing and growth opportunities, HB Leisure is the perfect place for those who thrive in a fun, fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant (Games)
✨Tip Number 1
Get to know the company! Before your interview, dive into HB Leisure's history and values. This will help you connect with the team and show that you're genuinely excited about working at Blackpool Pleasure Beach.
✨Tip Number 2
Practice your customer service skills! Think of fun ways to engage with guests and create memorable experiences. Role-play scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your passion for hospitality shine through. Share stories about times you've created joyful moments for others – it’ll make you stand out!
✨Tip Number 4
Be ready for a fast-paced environment! Prepare yourself for the energy of the amusement park. Think about how you can keep the atmosphere lively and fun, even during busy shifts. Your positive vibe will be key!
We think you need these skills to ace Customer Service Assistant (Games)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service and fun shine through! We want to see that you’re excited about the role and ready to bring energy to our team at Blackpool Pleasure Beach.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in customer service or hospitality, as we love seeing how you can contribute to creating unforgettable guest moments!
Be Personable:Remember, we’re looking for people-centric individuals! Use a friendly tone in your application and share any personal stories that showcase your ability to engage with guests of all ages. It’s all about making connections!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our vibrant team at HB Leisure!
How to prepare for a job interview at Slagharen
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the environment at Blackpool Pleasure Beach. Share specific examples of how you’ve created fun experiences for others in the past, whether in a job or personal setting.
✨Know the Company
Do a bit of homework on HB Leisure Ltd and their operations. Familiarise yourself with their games and attractions, and be ready to discuss why you want to work specifically for them. This shows you’re genuinely interested and not just looking for any job.
✨Demonstrate Your Customer Service Skills
Prepare to share examples of how you've provided excellent customer service before. Think about times when you went above and beyond to ensure someone had a great experience, as this is key for a Customer Service Assistant.
✨Be Ready for a Fast-Paced Environment
Since the role involves working in a lively theme park, be prepared to discuss how you handle busy situations. Share strategies you use to stay organised and maintain a positive attitude, even when things get hectic.
