At a Glance
- Tasks: Welcome guests, provide excellent service, and ensure a fun arcade experience.
- Company: Join HB Leisure, a global leader in amusement and entertainment.
- Benefits: Competitive pay, daily bonuses, discounts, and wellbeing resources.
- Other info: Opportunities to travel globally and develop valuable career skills.
- Why this job: Create joyful moments and memories while working in a vibrant seaside arcade.
- Qualifications: Great communication skills, positive attitude, and a passion for hospitality.
The predicted salary is between 8 - 12 £ per hour.
Are you looking to join a vibrant, fast‑paced seaside entertainment venue in the heart of Brixham? Do you love the idea of working in a classic amusement arcade filled with family‑friendly fun, lively games, and a welcoming atmosphere for visitors of all ages? If creating enjoyable moments, supporting happy holiday memories, and helping guests have a brilliant day out sounds like your kind of role, then Carousel Amusements could be the perfect place for you!
As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests, restocking prizes, handing out prizes and ensuring that they have as much fun as possible playing our games in the Arcade.
Your Duties & Responsibilities
- Welcome guests and provide great customer service
- Manage and restock prize inventory
- Ensure the cleanliness and tidiness of the arcade and games
- Report any machine issues and needed repairs to management
- Support general arcade operations
Who Are HB Leisure Ltd?
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.
In return we will offer you:
- Daily Bonus Scheme
- Recommend A Friend Bonus (Subject to T&C's)
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
- Uniform Provided
Person Specification
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- A passion for hospitality and creating joyful moments
- Ability to thrive in a fast-paced, outdoor setting all year round
- Are able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
Customer Service Assistant (Arcades) in Brixham employer: Slagharen
At HB Leisure Ltd, we pride ourselves on being a vibrant and dynamic employer, offering our Customer Service Assistants the chance to work in a lively seaside arcade in Brixham. With a strong focus on employee wellbeing, we provide access to a range of resources including a virtual GP service and fitness programmes, alongside exciting career growth opportunities that allow you to travel and work in stunning locations worldwide. Join us for a rewarding experience where your passion for hospitality and creating joyful moments can truly shine!
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant (Arcades) in Brixham
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Carousel Amusements and HB Leisure. Understanding their vibe and values will help you connect better during your chat and show them you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills and how you can create joyful moments for guests.
✨Tip Number 3
Dress the part! Even though it’s a fun arcade environment, showing up looking smart and presentable can make a great first impression. It shows you care about the role and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role!
We think you need these skills to ace Customer Service Assistant (Arcades) in Brixham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your enthusiasm for customer service and how you can bring joy to our guests at Carousel Amusements.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any previous experience in customer service or hospitality, and mention why you’re excited about working in a vibrant arcade environment like ours!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you’ve got to offer!
How to prepare for a job interview at Slagharen
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the vibrant atmosphere of Carousel Amusements. Share why you love customer service and how you enjoy creating joyful moments for guests.
✨Know the Company
Do a bit of homework on HB Leisure and Carousel Amusements. Understand their values, the kind of experiences they offer, and their global presence. This will help you connect your answers to what they stand for.
✨Demonstrate Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to make someone's day better, especially in fast-paced environments.
✨Be Ready for Practical Scenarios
Expect questions that might involve handling difficult customers or managing prize inventory. Practice your responses to these scenarios, showing your problem-solving skills and ability to stay calm under pressure.
