At a Glance
- Tasks: Run thrilling skill games and create unforgettable experiences for guests.
- Company: Join HB Leisure, a global leader in skilled games and amusements.
- Benefits: Earn competitive pay, bonuses, discounts, and access to wellbeing resources.
- Other info: Exciting career growth opportunities and the chance to travel globally.
- Why this job: Work in a fun theme park and make joyful memories for visitors.
- Qualifications: Great customer service skills and a positive, outgoing personality.
The predicted salary is between 8 - 12 € per hour.
Interested in working at one of the UK’s most exciting wildlife attractions? Do you want to be part of a unique park that’s been delighting guests for over 50 years? Does the idea of helping visitors create unforgettable, once‑in‑a‑lifetime memories inspire you? Then this is the perfect role for you!
HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as Customer Service Assistants (Games Host) at West Midlands Safari Park! As a Customer Service Assistant (Games Host), you will be responsible for running our thrilling skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games.
Your Duties & Responsibilities:
- Operate and manage a skilled games kiosk in a high-energy, theme park environment
- Engage with guests of all ages, ensuring a fun and memorable experience
- Maintain a warm and welcoming atmosphere throughout the event
- Handle transactions and prize distribution with confidence and enthusiasm
Who Are HB Leisure Ltd?
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.
In return we will offer you:
- Daily Bonus Scheme
- Recommend A Friend Bonus (Subject to T&C's)
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
- 25% discount in retail and food & beverage units across sites.
- Uniform provided
Person Specification:
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- A passion for hospitality and creating joyful moments
- Ability to thrive in a fast-paced, outdoor setting all year round
- Able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
Location: Bewdley, Worcestershire, United Kingdom DY12 1LF
Salary: £8 to £12.71 per hour Performance Bonus Scheme
Customer Service Assistant (Games) in Bewdley employer: Slagharen
At HB Leisure Ltd, we pride ourselves on being a vibrant and dynamic employer, offering our Customer Service Assistants (Games Host) the chance to work in one of the UK's most exciting wildlife attractions. With a strong focus on employee wellbeing, career growth opportunities, and the unique advantage of potential global travel, we create an engaging work culture that celebrates fun and memorable experiences for both our guests and staff. Join us at West Midlands Safari Park, where your passion for hospitality can flourish in a supportive and energetic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant (Games) in Bewdley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HB Leisure and West Midlands Safari Park. Understanding their values and what makes them unique will help you connect with the team and show that you're genuinely interested in being part of their exciting environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with guests and creating memorable experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for hospitality.
✨Tip Number 3
Show off your personality! The job description mentions a positive and outgoing personality, so let that shine through in your interactions. Whether it's during an interview or networking, be enthusiastic and approachable – it’ll make you stand out as a great fit for the team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the HB Leisure site. This not only streamlines the process but also shows your commitment to joining our vibrant team. Plus, who doesn’t love a smooth application experience?
We think you need these skills to ace Customer Service Assistant (Games) in Bewdley
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service and fun shine through! We want to see how excited you are about creating unforgettable experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've engaged with customers or worked in a fast-paced environment, as this will resonate with us.
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your writing. Share a bit about what makes you unique and why you’d be a great fit for our vibrant team at HB Leisure.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Slagharen
✨Know the Company
Before your interview, take some time to research HB Leisure Ltd and West Midlands Safari Park. Understand their values, mission, and what makes them unique in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Your Enthusiasm
As a Customer Service Assistant (Games Host), your energy and enthusiasm are key! During the interview, express your passion for creating memorable experiences for guests. Share examples from your past where you've gone above and beyond to ensure customer satisfaction.
✨Prepare for Role-Specific Questions
Expect questions that relate directly to the responsibilities of the role, such as handling transactions or engaging with guests. Think of scenarios where you've successfully managed similar tasks and be ready to discuss them. This will demonstrate your capability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Games Host. This shows that you're not just interested in the job, but also in how you can fit into their vibrant team.
