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- Tasks: Join our team as a Customer Service Administrator, handling customer inquiries and administrative tasks.
- Company: We're a dynamic client based in Keighley, West Yorkshire, focused on customer satisfaction.
- Benefits: Enjoy a full-time role with potential for permanent placement and a supportive work environment.
- Why this job: This is a great opportunity to grow your skills in a fast-paced office and logistics setting.
- Qualifications: Must have experience in customer service and administration, plus proficiency in Microsoft Excel.
- Other info: This is a temporary ongoing position with the chance to become permanent for the right fit.
The predicted salary is between 24000 - 36000 £ per year.
Our client based in Keighley, West Yorkshire is looking to recruit a Customer Service Administrator. This is a full time position working 39 hours per week Monday to Friday. The ideal candidate must have previous experience in a customer service / administration role within an office / manufacturing/ warehouse environment. Experience required: * Proficient in Microsoft Office applications, particularly Microsoft Excel * Excellent communication skills * Previous administration / customer service experience * Previous experience in a manufacturing / warehouse / shipping / logistics environment This is a temporary ongoing position and could be come permanent for the right candidate. Interested? Then please call Stacey on 0/7/7/8/5/2/5/1/1/6/7 and send your CV by selecting the “Apply Now” option ( Customer Service / Administrator / Admin / Administration / Shipping / Warehouse / Manufacturing / Logistics / Sales Order Processor ) ( Keighley / Shipley / Bradford / Skipton / Bingley / Leeds / Ilkley )
Customer Service Administrator employer: SLA Employment Solutions
Contact Detail:
SLA Employment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Make sure to highlight your previous experience in customer service and administration roles during your conversation with Stacey. Be ready to discuss specific examples of how you've handled customer inquiries or administrative tasks in the past.
✨Tip Number 2
Since proficiency in Microsoft Excel is a key requirement, consider brushing up on your Excel skills before the interview. Familiarize yourself with common functions and features that are often used in customer service and administration.
✨Tip Number 3
Prepare to demonstrate your excellent communication skills. Think of scenarios where you effectively communicated with customers or team members, and be ready to share these experiences during your discussion.
✨Tip Number 4
Research the company’s background in manufacturing and logistics. Understanding their operations will help you tailor your responses and show that you're genuinely interested in the role and the industry.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your previous experience in customer service and administration roles. Emphasize any relevant skills, especially your proficiency in Microsoft Office applications like Excel.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Customer Service Administrator position. Mention your experience in manufacturing or logistics environments if applicable.
Highlight Relevant Experience: In your application, clearly outline your previous roles in customer service and administration. Use specific examples to demonstrate how your experience aligns with the requirements of the job.
Follow Application Instructions: Ensure you follow the application instructions carefully. Call Stacey as mentioned in the job description if you have questions, and make sure to select the 'Apply Now' option to submit your CV through the correct channel.
How to prepare for a job interview at SLA Employment Solutions
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous roles in customer service and administration. Highlight specific examples where you successfully resolved customer issues or improved processes.
✨Demonstrate Proficiency in Microsoft Excel
Since the role requires strong skills in Microsoft Office, especially Excel, be ready to talk about your experience with spreadsheets. Mention any specific functions or projects you've worked on that utilized Excel.
✨Communicate Clearly and Effectively
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be sure to listen actively during the interview.
✨Familiarize Yourself with the Industry
Research the manufacturing and logistics sectors to understand their challenges and trends. This knowledge will help you relate your experience to the company's needs and demonstrate your interest in the role.
