Skyway Precision is seeking an experienced and results-driven Quality Manager to lead and oversee all quality-related activities supporting manufacturing operations and business processes. This position is responsible for ensuring compliance with IATF 16949, ISO 14001, customer-specific requirements, and internal quality standards while driving continuous improvement throughout the organization.
The Quality Manager will play a critical role in maintaining customer satisfaction by ensuring that all products and services consistently meet or exceed customer specifications. The ideal candidate is a strong leader with experience in automotive manufacturing, quality systems management, problem-solving methodologies, and team development.
Quality Systems & Compliance
- Ensure compliance with IATF 16949, ISO 14001, customer-specific requirements, and Skyway Precision quality policies and procedures.
- Develop, implement, and maintain quality procedures, work instructions, and standards.
- Support internal and external audits and ensure timely resolution of audit findings.
- Monitor quality system effectiveness and identify opportunities for continuous improvement.
Process & Product Quality
- Monitor process capability for key product and process characteristics and report performance metrics to management.
- Review manufacturing processes to ensure capability in meeting customer quality requirements.
- Monitor Statistical Process Control (SPC) data and communicate findings to management.
- Ensure quality spills are effectively contained, and clean points are established and communicated internally and externally.
Customer Quality Management
- Serve as the primary point of contact for customer quality-related issues.
- Ensure customer complaints, rejections, and quality concerns are effectively communicated throughout the organization.
- Lead customer corrective action activities and ensure timely submission of all required documentation.
- Verify corrective actions are implemented, effective, and closed within customer and internal timelines.
- Provide technical support to customers when required to ensure product acceptance and satisfaction.
PPAP & Supplier Quality Support
- Coordinate PPAP activities for new and existing products and ensure timely completion of submissions.
- Support supplier quality initiatives and collaborate with suppliers to ensure compliance with quality requirements and documentation standards.
- Assist in resolving supplier quality concerns and implementing corrective actions.
Measurement Systems & Calibration
- Coordinate Gage Repeatability and Reproducibility (GR&R) studies utilizing Quality and Manufacturing personnel.
- Ensure calibration systems are maintained, current, and properly documented.
- Verify measurement equipment is suitable, accurate, and compliant with customer requirements.
Leadership & Team Development
- Lead, mentor, and develop Quality Department personnel.
- Train employees on quality standards, procedures, and job responsibilities.
- Evaluate and assess team members' competency and effectiveness in performing assigned duties.
- Provide technical guidance and support to Quality, Manufacturing, Engineering, and other departments.
Cross-Functional Collaboration
- Partner with Manufacturing, Engineering, Operations, and Supply Chain teams to improve processes and product quality.
- Support root cause analysis, problem-solving initiatives, and continuous improvement projects.
- Promote a culture of quality, accountability, and customer satisfaction throughout the organization.
Required Qualifications
- Bachelor's degree in Engineering, Quality Management, Manufacturing, or a related field preferred.
- Minimum 5 years of quality experience in a manufacturing environment.
- Minimum 3 years of leadership or supervisory experience preferred.
- Strong knowledge of:
- IATF 16949
- ISO 14001
- Core Quality Tools (APQP, PPAP, FMEA, MSA, SPC)
- Root Cause Analysis methodologies
- Corrective Action processes (8D, 5 Why, etc.)
- Experience interacting directly with customers and suppliers regarding quality issues.
- Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
- Strong analytical, organizational, and communication skills.
Preferred Qualifications
- Experience in automotive or precision manufacturing environments.
- Quality certifications such as CQE, CQA, or related certifications.
- Experience leading internal and external quality audits.
- Knowledge of statistical analysis and process capability studies.
Core Competencies
- Quality Systems Management
- IATF 16949 & ISO 14001 Compliance
- Customer Quality Management
- Corrective and Preventive Actions (CAPA)
- Process Improvement & Continuous Improvement
- Statistical Process Control (SPC)
- Measurement Systems Analysis (MSA)
- PPAP & APQP
- Communication & Relationship Management
- Problem Solving & Decision Making
Physical Requirements
- Ability to work in an office and manufacturing environment.
- Ability to stand, walk, and move throughout the production floor as needed.
- Occasional lifting of materials or equipment up to 25 pounds.
- Ability to travel occasionally to customer or supplier locations if required.
Why Join Skyway Precision?
At Skyway Precision, quality is at the heart of everything we do. As a Quality Manager, you will have the opportunity to drive continuous improvement, lead a talented team, and make a significant impact on customer satisfaction and operational excellence. Join an organization committed to innovation, quality, and employee success.
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