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- Tasks: Provide hands-on IT support and troubleshoot hardware, software, and network issues.
- Company: Join a dynamic team in a vibrant London office.
- Benefits: Gain valuable experience and enhance your tech skills in a supportive environment.
- Why this job: Make a difference by solving real-world tech problems for users every day.
- Qualifications: Experience in IT support and strong communication skills are essential.
- Other info: Opportunity to collaborate with global teams and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
Location: Onsite - London office
Duration: 1st Feb – 30th Sep.
Key Requirements:
- Hands-on experience with onsite IT support
- Strong troubleshooting skills (hardware, software, network, peripherals)
- Experience with incident management and ticketing tools
- Good communication and customer-facing abilities
- Ability to work independently and collaborate with local/global teams
Onsite Support Engineer in London employer: SkySys
Contact Detail:
SkySys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Support Engineer in London
✨Tip Number 1
Get your hands dirty! If you’ve got experience with onsite IT support, make sure to highlight specific scenarios where you’ve solved tricky problems. We want to see those troubleshooting skills in action!
✨Tip Number 2
Practice your communication skills! As an Onsite Support Engineer, you’ll be the face of the company. We recommend role-playing customer interactions to boost your confidence and ensure you can handle any situation.
✨Tip Number 3
Familiarise yourself with incident management and ticketing tools. Brush up on the ones mentioned in the job description, and if you haven’t used them before, check out some tutorials online. We’re all about being prepared!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. We’re excited to see your application and can’t wait to find out how you can contribute to our team!
We think you need these skills to ace Onsite Support Engineer in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your hands-on experience with onsite IT support in your application. We want to see your troubleshooting skills shine, so don’t hold back on detailing your expertise with hardware, software, and networks!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate good communication, so make sure your message is easy to read and understand. This will show us that you can communicate effectively with customers too!
Tailor Your Application: Take a moment to tailor your application to the Onsite Support Engineer role. Mention your experience with incident management and ticketing tools specifically, as this is key for us in the selection process.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at SkySys
✨Show Off Your Troubleshooting Skills
Be ready to discuss specific examples of how you've tackled IT issues in the past. Prepare a couple of scenarios where you successfully resolved hardware or software problems, as this will demonstrate your hands-on experience and strong troubleshooting skills.
✨Familiarise Yourself with Incident Management Tools
Make sure you know the incident management and ticketing tools commonly used in the industry. If you have experience with any specific tools, be prepared to talk about how you used them effectively in previous roles.
✨Practice Your Communication Skills
Since this role requires good customer-facing abilities, practice explaining technical concepts in simple terms. You might be asked to role-play a scenario where you need to assist a non-technical user, so being clear and approachable is key.
✨Highlight Your Team Collaboration Experience
Even though the role requires independent work, collaboration with local and global teams is essential. Share examples of how you've worked with others to solve problems or improve processes, showcasing your ability to work well in a team environment.
