At a Glance
- Tasks: Lead exciting drone inspection projects and ensure timely delivery of data outputs.
- Company: Skyports is revolutionising air mobility with innovative drone solutions and vertiport infrastructure.
- Benefits: Enjoy a competitive salary, flexible holidays, and a hybrid working environment.
- Other info: Apply with a unique cover letter detailing your insights on BVLOS drone challenges.
- Why this job: Be part of a cutting-edge industry making a positive impact on the world.
- Qualifications: Experience in managing large-scale inspections and familiarity with drone operations is essential.
The predicted salary is between 36000 - 60000 £ per year.
About Skyports
Founded in 2018, Skyports is an Advanced Air Mobility company developing and operating landing infrastructure for the electric air taxi revolution, as well as using drones to solve the world's most complex problems across delivery, survey and inspection. Our business is comprised of two entities: Skyports Drone Services, where we use drone technology to enable businesses to develop their logistics, capture key data, and improve operational efficiency. We are active in rural deliveries, survey, surveillance, and maritime verticals. Skyports Infrastructure, where we play a critical role in the Urban Air Mobility ecosystem; designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in and around cities across the world.
The Opportunity
Based in London, we have an exciting opportunity for a proactive, passionate and experienced Account Manager to lead Skyports Drone Services' projects expansion in the survey and inspection industry. You will be the face of our multi-year contracts with major utilities companies, responsible for ensuring the timely delivery of our inspection operations and the data outputs from the inspections completed.
You will:
- Be the primary point of contact for Skyports' delivery of multi-year linear asset inspection projects.
- Work across all teams internally to ensure operations take place on time and on budget.
- Monitor external suppliers closely to ensure operations are safe and that data processing is completed within the contractual timelines.
- Support the Business Development team with your expertise to secure additional or follow-on projects with new or existing customers.
- Build and maintain strong relationships with customers to monitor customer satisfaction.
Your success will be measured by:
- The timely delivery of linear asset inspection operations and data analysis for customers across the UK.
- The ability to work independently and take full ownership of challenges.
- Customer satisfaction for our delivery of large scale inspection projects.
- Adherence to existing processes and the ability to implement new processes where problems arise.
The ideal candidate has:
- Proven experience in managing large scale (1000km+) linear asset inspection services - either in drone or helicopter operations.
- Demonstrable understanding of the challenges when capturing inspection data (LiDAR, NADIR, etc).
- Experience in managing external suppliers to ensure deliverables are provided on time and to the standard required.
- A track record of success in high-growth companies.
- Experience working in highly regulated industries.
- Experience in the drone industry or familiarity with the aviation and/or drone industries.
- A strong ability to embrace discomfort and navigate ambiguity in a nascent industry.
- An understanding of the UK drone regulatory environment is desirable.
Why work for Skyports
We work on the basis of trust and partnership here at Skyports. As a new and emerging business, we aim to support our team members to make working life as fun, productive, and engaging as possible. Joining our team, you can expect to benefit from:
- A market competitive salary.
- Flexible holiday: we don't put limits on success.
- The opportunity to work with a business that is trying to make our world a better place to live.
- A strong company culture.
- Working at the forefront of new technologies.
- Hybrid Working Environment.
How To Apply
Apply with a detailed and specific cover letter. Include in your cover letter what you believe is the biggest challenge of using BVLOS drone operations to inspect linear assets. Applications with no cover letter or copy-and-paste generic content will not be considered.
Customer Success Manager - Geospatial and Inspection in London employer: Skyports Infrastructure
Skyports is an innovative employer at the forefront of the Advanced Air Mobility industry, offering a dynamic work environment in London that fosters trust and collaboration. Employees enjoy a competitive salary, flexible holiday policies, and the chance to work with cutting-edge drone technology while contributing to meaningful projects that aim to improve operational efficiency and sustainability. With a strong emphasis on employee growth and a supportive company culture, Skyports provides an exciting opportunity for those looking to thrive in a high-growth, emerging sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Manager - Geospatial and Inspection in London
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
✨Attend Industry Conferences
Keep an eye on upcoming aerospace conferences and events where you can network with professionals and showcase your interest. Events like the Farnborough International Airshow are not just about flying machines; they're a goldmine for connections and potential job leads.
✨Spotlight Your Projects
Make sure to highlight any hands-on experience or projects on your portfolio that showcase your skills in aerospace engineering. Employers love seeing practical applications of theoretical knowledge. Show us what you've got!
✨Apply Directly on Company Websites
When you find companies you want to work for, head straight to their careers page to apply for full-time roles, like the one with Skyports Infrastructure for a Customer Success Manager - Geospatial and Inspection. This often puts your application in front of the right people faster than just waiting for job boards!
We think you need these skills to ace Customer Success Manager - Geospatial and Inspection in London
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at Skyports Infrastructure, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At Skyports Infrastructure, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at Skyports Infrastructure
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with Skyports Infrastructure.
✨Showcase Your Projects with Confidence
Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with Skyports Infrastructure. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like Skyports Infrastructure love seeing candidates who not only have technical skills but also fit well within their team culture.
