Commercial & Business Development Manager - US Expansion

Job Title

Commercial & Business Development Manager - US Expansion

Location

London or Aylesbury (Hybrid)

Department

Commercial, Drone Services

Type

• Full-time, Permanent
• Job Overview

Skyports Drone Services is looking for a commercially driven, detail-oriented Commercial Manager – North America to support and grow our operations across the United States and wider AMER region.

Based in the UK, you will play a pivotal role in expanding our commercial footprint in the US market while managing one of our key client relationships.

This is an exciting opportunity for an ambitious commercial professional who enjoys building customer relationships, developing new markets, and helping scale innovative technology‑led services internationally.

Key Responsibilities

• Lead the full sales cycle from prospecting and lead generation through to contract negotiation and deal closure.
• Serve as the primary commercial point of contact for one of Skyports Drone Services' key clients, managing communications, commercial discussions and long‑term relationship development.
• Build and maintain a strong pipeline of opportunities across the United States and wider North American market.
• Identify, develop and secure new business opportunities within the utilities, construction and infrastructure sectors.
• Develop a deep understanding of customer challenges and use cases, including asset inspection, project monitoring, surveying, progress tracking, safety oversight and related data services.
• Prepare high‑quality client‑facing proposals, presentations and commercial documentation.
• Own and manage pricing models, financial analysis and commercial assessments using Excel.
• Lead responses to public and private procurement opportunities, including PQQs, RFIs, RFPs and ITTs.
• Work closely with operational teams to support the design and mobilisation of new drone operations.
• Monitor commercial performance, track deal progress and provide regular updates to internal stakeholders.
• Maintain accurate pipeline and opportunity reporting through Hub Spot CRM.
• Represent Skyports Drone Services at client meetings, industry events, conferences and networking opportunities across North America.
• Support the wider commercial strategy for growth within the AMER region.
• Key Performance Indicators
• Timely and high‑quality delivery of proposals, tenders and commercial documentation.
• Growth in qualified pipeline opportunities across North America.
• Achievement of revenue and sales targets from both existing and new customers.
• Successful conversion of new business opportunities within target sectors.
• Growth in commercial opportunities and revenue within utilities, construction and infrastructure markets.
• Strong client satisfaction, retention and relationship development.
• Accurate CRM reporting and commercial forecasting.
• Effective collaboration and communication with internal and external stakeholders.

Essential Requirements

• Proven experience in business development, account management or commercial management roles.
• Demonstrated success in developing new business opportunities and growing customer relationships.
• Experience working within one or more of the following sectors: drones, aviation, utilities, construction, infrastructure, engineering, technology or professional services.
• Strong commercial acumen and the ability to identify customer needs and develop compelling value propositions.
• Excellent presentation and communication skills, with the ability to engage senior stakeholders confidently.
• Advanced Power Point skills and experience producing high‑quality client‑facing presentations.
• Strong Excel capabilities, including pricing models, commercial analysis and financial evaluation.
• Experience responding to tenders, procurement processes and competitive bids.
• Highly organised with strong attention to detail and the ability to manage multiple priorities simultaneously.
• Comfortable working independently within a remote and internationally focused team.
• Willingness and ability to travel regularly to the United States.

Desirable

• Experience working with US‑based customers, partners or stakeholders.
• Knowledge of the utilities and/or construction sectors.
• Experience using Hub Spot CRM or similar customer relationship management platforms.
• Understanding of drone operations, aviation or emerging technology sectors.
• Experience working across multiple international markets and time zones.
• Equal Opportunity Statement

Skyports is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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