At a Glance
- Tasks: Lead the front-of-house team and create unforgettable guest experiences.
- Company: Join the iconic Evolv Collection at Skylon, Southbank.
- Benefits: Enjoy 50% off meals, wellness support, and competitive pay.
- Other info: Diverse and inclusive workplace with excellent training opportunities.
- Why this job: Shape your career in hospitality while making lasting connections.
- Qualifications: Passion for guest service and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The Role:
We are looking for a passionate and guest-centric Reception Supervisor to join our team at Skylon. You'll be a key member of our front-of-house team, supporting the smooth operation of our restaurant. You'll support the Reception Management team in managing calls, enquiries, and reservations with grace and efficiency, while also stepping up to lead in their absence. With your warmth and charm, you'll build lasting relationships with both guests and team members alike, creating a welcoming atmosphere throughout the restaurant. This role offers a fantastic opportunity for personal and professional growth, with the chance to shape unforgettable moments for our guests while charting your own path to success in the hospitality industry.
Who we are:
Drinking or dining at the top of London's Royal Festival Hall, you'll enjoy floor to ceiling views of the River Thames and the London skyline. A destination cocktail and wine bar and Modern British restaurant offering classic dishes using the seasons finest ingredients. Perfect for Pre and Post Theatre dining, events and our signature Sunday lunch. An iconic heritage brand on the Southbank. The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.
Why work for us:
- Industry leading pay: We value your expertise and dedication.
- Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
- Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
- Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor.
- Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!
- Nourish your body: We offer healthy and nutritious meals whilst on shift.
- Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
- Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge.
- Get some rest: Your holiday allowance increases with length of service.
- Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
If you're ready to bring your expertise to our team, we encourage you to apply for the Reception Supervisor role today. At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.
Reception Supervisor in London employer: Skylon
At The Evolv Collection, we pride ourselves on being an exceptional employer, offering industry-leading benefits and a vibrant work culture that prioritises employee wellbeing and growth. Located in the iconic Southbank Centre, our Reception Supervisor role provides a unique opportunity to thrive in a dynamic environment, with access to top-notch training, generous discounts, and a supportive team that values your contributions. Join us to not only advance your career but also to create memorable experiences for our guests in one of London's most stunning settings.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on that perfect Reception Supervisor role at Skylon!
✨Tip Number 2
Show up in style! If you can, visit the restaurant before applying. Get a feel for the atmosphere and chat with staff. This not only shows your enthusiasm but also gives you some insider info for your interview.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with the guest-centric approach at Skylon. We want to see your passion for creating unforgettable moments!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Evolv Collection. Let’s make it happen!
We think you need these skills to ace Reception Supervisor in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application specifically for the Reception Supervisor role at Skylon. Highlight your relevant experience and skills that align with what we’re looking for, like managing calls and building relationships.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Skylon!
How to prepare for a job interview at Skylon
✨Know the Venue
Before your interview, make sure you know where Skylon is located and how to get there. Familiarise yourself with the restaurant's atmosphere and menu. This will not only help you feel more comfortable but also show your genuine interest in the role.
✨Showcase Your Guest-Centric Approach
As a Reception Supervisor, your ability to create a welcoming environment is key. Prepare examples of how you've gone above and beyond for guests in previous roles. Highlight your communication skills and how you handle enquiries and reservations with grace.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the hospitality industry. Aim for a polished look that reflects the upscale nature of Skylon. This shows that you take the opportunity seriously and understand the brand's image.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the company culture at The Evolv Collection. This demonstrates your enthusiasm for the role and helps you gauge if it's the right fit for you.
