At a Glance
- Tasks: Lead the waiting team and ensure exceptional service in a vibrant restaurant.
- Company: Join The Evolv Collection, a premium hospitality group with iconic venues.
- Benefits: Enjoy 50% off meals, flexible pay access, wellness support, and career growth.
- Other info: Diverse and inclusive workplace with opportunities for personal development.
- Why this job: Be part of a dynamic team creating unforgettable dining experiences.
- Qualifications: Strong interpersonal skills and a passion for hospitality.
The predicted salary is between 31500 - 38500 £ per year.
Overview
The Role: Floor Manager
The Restaurant: Skylon
The Location: Southbank Centre, Belvedere Rd, Lambeth, London SE1 8XX, UK
The Salary: Competitive Salary
Why work for us
- Industry-leading pay: We value your expertise and dedication.
- Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
- Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
- Wellness support: Your wellbeing matters to us. Benefit from an Employee Assistance Program with a 24/7 helpline and complimentary sessions with a trained counsellor.
- Nourish your body: We offer healthy and nutritious meals whilst on shift.
- Recognition and rewards: Employee of the Month, Long Service Awards and various incentives; you may earn a place at the yearly employee awards night.
- Grow with us: Access to leading training and our evolv Edge platform to nurture your skills and knowledge.
- Rest and time off: Holiday allowance increases with length of service.
- Make a difference: Optional paid volunteering day each year.
- Recommend a friend: Refer a colleague and share the joy of joining our team.
Who we are
The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes iconic restaurants in London, Birmingham, Manchester, and New York. Each brand reflects a distinctive heritage, character, and ambience. We invest in our people to deliver outstanding guest experiences.
Drinking or dining at the top of London’s Royal Festival Hall, you’ll enjoy floor-to-ceiling views of the River Thames and the London skyline. A destination cocktail and wine bar and Modern British restaurant offering classic dishes using the season’s finest ingredients. Perfect for pre- and post-theatre dining, events, and our signature Sunday lunch.
What you will be doing
We are looking for a dedicated and guest-focused Floor Manager to oversee our waiting team and ensure seamless service delivery. Working closely with the Restaurant Manager, you will play a pivotal role in maintaining our commitment to exceptional dining experiences. Warmth, charm, and strong interpersonal skills are essential as you build rapport with guests and support the waiting team. You will contribute to the restaurant’s success from the floor and have opportunities for personal growth and development. If you are passionate about hospitality and thrive in a fast-paced environment, join us and help create unforgettable moments for our guests.
If you are interested in discussing the Floor Manager role further, please get in touch with us without delay.
Diversity and Inclusion
At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.
Floor Manager employer: Skylon
At The Evolv Collection, we pride ourselves on being an exceptional employer, offering industry-leading benefits and a vibrant work culture that prioritises employee wellbeing and growth. Located in the iconic Southbank Centre, our Floor Manager role provides opportunities for personal development through top-notch training and recognition programs, all while enjoying a stunning view of the River Thames. Join us to be part of a passionate team dedicated to delivering unforgettable dining experiences in a supportive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Skylon. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Skylon
Don't be shy about reaching out to Skylon directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Skylon and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Skylon
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
