At a Glance
- Tasks: Be the welcoming face of Skylon, managing calls and reservations with charm.
- Company: Join The Evolv Collection, a premium hospitality group with iconic restaurants.
- Benefits: Enjoy 50% off meals, flexible pay access, and healthy meals on shift.
- Other info: Diverse team culture with excellent training and career growth opportunities.
- Why this job: Shape unforgettable guest experiences while growing your career in hospitality.
- Qualifications: Passion for guest service and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
The Restaurant Skylon is located at Southbank Centre, Belvedere Rd, Lambeth, London SE1 8XX.
Our industry leading benefits include:
- Industry leading pay: We value your expertise and dedication.
- Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
- Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
- Nourish your body: We offer healthy and nutritious meals whilst on shift.
- Recognition and Reward: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
- Grow with us: You will have access to some of the best training our industry has to offer through our training platform, D&D Connect.
- Get some rest: Your holiday allowance increases with length of service.
- Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.
We are looking for a passionate and guest‑centric Reception Manager to join our team at Skylon. In this pivotal role, you'll be the welcoming face of our establishment, managing calls, enquiries, and reservations with grace and efficiency. Your primary focus will be on ensuring the smooth running of service with the allocation of guests in a planned and organised manner. With your warmth and charm, you'll build lasting relationships with both guests and team members alike. While contributing to the restaurant's success and strategy from a floor level, you'll also have the opportunity to grow personally and professionally. If you're ambitious and driven to excel in hospitality, join us and play a key role in shaping unforgettable moments for our guests while charting your own path to success.
At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.
Reception Manager employer: Skylon Restaurant
At The Evolv Collection, we pride ourselves on being an exceptional employer, offering industry-leading benefits and a vibrant work culture that prioritises employee growth and recognition. Located in the iconic Southbank Centre, our Reception Manager role provides a unique opportunity to thrive in a dynamic environment while enjoying generous perks such as a 50% dining discount, real-time pay tracking, and access to top-notch training resources. Join us to be part of a passionate team dedicated to delivering outstanding guest experiences and making a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Skylon Restaurant. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Skylon Restaurant
Don't be shy about reaching out to Skylon Restaurant directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Skylon Restaurant and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Skylon Restaurant
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
