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For Companies At a Glance
- Tasks: Be the friendly face of Skylight Psychiatry, managing enquiries and providing support.
- Company: Join a dynamic mental health service dedicated to improving lives.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Other info: We celebrate diversity and encourage applications from all backgrounds!
- Why this job: Make a real difference by supporting neurodiverse individuals in a welcoming setting.
- Qualifications: Previous experience in customer service and a passion for inclusivity.
The predicted salary is between 25000 - 25000 £ per year.
About Skylight Psychiatry
Skylight Psychiatry is a forward thinking, dynamic mental health service. We are a CQC registered service delivering person-centred assessment, care and support, with our ultimate aim being to improve the lives of people with neurodevelopmental conditions such as ADHD, Autism and Learning disabilities.
Job Overview
We are looking for a professional and friendly Receptionist to be the first point of contact for our organisation. This role requires excellent communication skills, a confident telephone manner, and an understanding of neurodiversity to ensure all enquiries are handled with patience and professionalism. The ideal candidate will be well-organised, approachable, and able to multitask in a busy environment.
Key Responsibilities
- Managing enquiries via telephone, email, and the website, ensuring all queries are responded to promptly and professionally.
- Directing enquiries to the appropriate department or colleague as needed, facilitating smooth communication and timely responses.
- Providing a welcoming experience for all callers and email enquiries, ensuring a positive first impression of the organisation.
- Maintaining a professional and confident telephone manner, adapting communication style to accommodate different needs, including neurodiverse individuals.
- Understanding and supporting neurodiverse individuals, ensuring interactions are handled with patience, clarity, and sensitivity.
- Keeping accurate records of calls and enquiries, maintaining organised logs for reference and follow-ups.
- Collaborating with colleagues to ensure smooth operations and provide support where necessary.
Skills & Requirements
- Previous experience in a receptionist, administrative, or customer service role preferred.
- Strong verbal and written communication skills.
- Excellent telephone etiquette with the ability to manage enquiries effectively.
- Awareness and understanding of neurodiversity, ensuring inclusive and supportive interactions.
- Ability to multitask and prioritise responsibilities in a busy environment.
- Proficient in basic computer skills and office software.
- Friendly, professional, and proactive approach to work.
Job Type: Full-time
Pay: £25,000.00 per year
Schedule: Monday to Friday
Benefits
- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Flexitime
- On-site parking
- Work from home
Additional Information
At Skylight Psychiatry, we are committed to fostering a fair and inclusive workplace where everyone can thrive and reach their full potential. We recognise that diverse teams encourage creativity and productivity, so we warmly welcome applications from individuals of all backgrounds. We encourage candidates to apply regardless of age, gender, gender identity or expression, religion or belief, disability, ethnicity, or sexual orientation. Together, we create an environment that values and celebrates diversity!
Receptionist employer: Skylight Psychiatry
Contact Detail:
Skylight Psychiatry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to research Skylight Psychiatry before your interview. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being able to convey information clearly and confidently is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Show your understanding of neurodiversity during your conversations. Share any relevant experiences or insights you have, as this will demonstrate your ability to support diverse individuals effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our mission at Skylight Psychiatry.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention your understanding of neurodiversity and how it relates to the role of a receptionist, as this is super important to us!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since you'll be the first point of contact for our organisation!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Skylight Psychiatry
✨Know Your Stuff About Neurodiversity
Before the interview, brush up on your understanding of neurodiversity. Skylight Psychiatry values this knowledge, so be ready to discuss how you can support individuals with conditions like ADHD and Autism. Showing that you care about their needs will set you apart!
✨Practice Your Communication Skills
Since you'll be the first point of contact, practice your telephone etiquette and email responses. Role-play with a friend or family member to ensure you sound confident and approachable. Remember, a friendly tone can make all the difference!
✨Prepare for Common Questions
Think about questions they might ask regarding handling enquiries or multitasking in a busy environment. Prepare specific examples from your past experiences that demonstrate your skills and adaptability. This will help you feel more confident during the interview.
✨Show Enthusiasm for the Role
Let your passion for helping others shine through! Talk about why you want to work at Skylight Psychiatry and how you align with their mission. A genuine interest in improving lives will resonate well with the interviewers.