Remote Technical Delivery Lead for Enterprise SaaS & AI in Belfast

Skylark Control Ltd provides an advanced operational control software platform designed to enhance safety and efficiency for wind farm owners and operators. Through our innovative mobile app, site-based personnel can complete inductions, check-in and out of sites, and receive work orders, significantly reducing the administrative burden on control rooms. Equipped with built-in safety features, our platform ensures risk mitigation and compliance, supporting the management of over 8GW of assets and facilitating more than 800,000 site check-ins. Trusted across the industry, we have demonstrated proven results, including drastically reducing incoming call volumes and ensuring 100% compliance for our customers.

We are seeking a Technical Delivery Manager to lead the end-to-end delivery of customer and partner solutions across the Skylark Control portfolio. This is a customer-facing role where you will own the execution of signed agreements, ensuring that scope, timelines, and quality commitments are met while maintaining strong relationships with customer stakeholders.

As the Technical Delivery Manager, you will be the primary point of contact for customers during implementation — coordinating Skylark's internal teams, managing partners, and driving delivery excellence. You will be accountable for turning complex contracts into successful outcomes, building long-term trust and satisfaction with some of the most strategic customers in the region. In parallel, you will become the trusted voice of the customer for internal stakeholders.

Responsibilities

• Own Contract Delivery: Lead the planning and execution of customer contracts, ensuring all deliverables meet agreed scope, timeline, and quality standards.
• Be the Customer’s Delivery Partner: Act as the primary delivery-facing representative of Skylark, building trusted relationships with government, enterprise, and strategic stakeholders.
• Translate Agreements into Action: Break down contracts and SOWs into clear project plans, milestones, and execution responsibilities.
• Coordinate Cross-Functional Teams: Align engineering, product, AI research, robotics partners, and business units to deliver seamless outcomes.
• Manage Risks and Dependencies: Identify issues early, resolve blockers, and ensure proactive communication with both customer and internal stakeholders.
• Ensure Adoption and Handover: Oversee onboarding, training, and transition activities to guarantee customers realize the intended value of Analog’s solutions.
• Drive Reporting and Transparency: Provide structured status updates and executive-level reporting to customers and Skylark leadership.
• Champion Continuous Improvement: Capture lessons learned, refine delivery playbooks, and contribute to improving Analog’s customer engagement model.

Qualification

• Experience: 5-10 years in technical delivery, engagement, or program management roles with direct customer-facing responsibility. Background in SaaS, digital platforms, or enterprise-scale deployments is strongly preferred.
• Customer Orientation: Proven ability to build strong, trust-based relationships with senior customer stakeholders, particularly in government or enterprise contexts.
• Delivery Leadership: Demonstrated success in owning end-to-end delivery of large contracts or programs, ensuring on-time and in-scope outcomes.
• Technical Fluency: Understanding of modern technology stacks (AI/ML, digital twin platforms, real-time data systems, API architecture) and ability to engage credibly with technical teams.
• Execution Discipline: Skilled in project/program planning, scope control, milestone management, and delivery methodologies (Agile, hybrid, or waterfall depending on context).
• Communication Skills: Excellent written and verbal communication, capable of providing clarity and confidence at both executive and operational levels.
• Mindset: Customer-first, highly accountable, and comfortable operating in complex, high-stakes environments.

What We Offer:

• A creative and supportive environment that values innovation and autonomy.
• Opportunities to work on cutting-edge technology solutions and projects throughout Europe, Asia and new markets.
• Room for professional growth and development within a growing company.
• Flexibility in work arrangements, including remote options. Some travel to Europe will be required.
• Competitive salary and benefits.

Candidates must be eligible to work in Ireland or currently hold a Stamp 1G/4 Visa to apply. Skylark Control Ltd is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Skylark Control apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Skylark Control Ltd, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Skylark Control Ltd. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.