Supervisor

Supervisor

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the pub team while ensuring a fun and efficient environment.
  • Company: Join Marston's, voted Best Pub Employer 2024, where people make pubs.
  • Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal on shift.
  • Why this job: Be part of a lively atmosphere and grow your career with exciting development opportunities.
  • Qualifications: Previous experience in a Supervisor or Team Leader role is essential.
  • Other info: We celebrate individuality and support your well-being with various resources.

The predicted salary is between 24000 - 36000 £ per year.

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As Supervisor you’ll

  • Have previous experience in a similar Supervisor or Team Leader role
  • Work with wider pub management team to ensure the business runs efficiently and profitably
  • Opening and closing, stocking, and cashing up
  • Be a role model for customer service
  • Ability to think on the spot and use your initiative
  • Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you

If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us

  • 30% off at all our pubs, restaurants, and hotels
  • A reliable hours contract, to give you the security you deserve
  • Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
  • Flexible and part time hours offered to work around your family or higher education
  • Exciting range of high street, online discounts and cashback offers
  • Fantastic range of apprenticeship programmes to support your career
  • A friendly and lively atmosphere, working alongside passionate and diverse teammates
  • Access to Licensed Trade Charity for financial, mental, and emotional well‑being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

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Supervisor employer: Skylark (91772)

Marston's is an exceptional employer, renowned for creating a vibrant and supportive work environment where employees are celebrated for their individuality. With a strong focus on employee development, you will have access to various apprenticeship programmes and clear pathways for career progression, all while enjoying generous benefits such as discounts across our venues and a reliable hours contract. Join us in a lively atmosphere that prioritises fun and teamwork, making every day at the pub a rewarding experience.
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Contact Detail:

Skylark (91772) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Familiarise yourself with the pub's culture and values. Understanding what makes the pub unique will help you connect with the team and demonstrate your enthusiasm during the interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Be ready to discuss specific situations where you made a positive impact on team dynamics.

✨Tip Number 3

Research common challenges faced in a busy pub environment and think about how you would handle them. This will show your initiative and problem-solving abilities, which are key for a Supervisor role.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.

We think you need these skills to ace Supervisor

Leadership Skills
Team Motivation
Customer Service Excellence
Problem-Solving Skills
Initiative
Time Management
Cash Handling
Stock Management
Communication Skills
Adaptability
Conflict Resolution
Organisational Skills
Ability to Work Under Pressure
Experience in Hospitality Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or team leader roles. Emphasise your ability to lead and motivate others, as well as any specific achievements in customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention how your personality aligns with the pub's fun and lively atmosphere, and provide examples of how you've created joyful experiences for guests in the past.

Showcase Your Initiative: In your application, include examples of times when you’ve had to think on your feet or use your initiative in a busy environment. This will demonstrate your problem-solving skills and readiness for the fast-paced nature of the role.

Highlight Teamwork and Leadership Skills: Discuss your experience working with a team and how you’ve contributed to a positive work environment. Mention any leadership roles you've held and how you’ve supported your colleagues to achieve common goals.

How to prepare for a job interview at Skylark (91772)

✨Show Your Leadership Skills

As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your previous roles where you've successfully managed a team or resolved conflicts, showcasing your natural talent for leadership.

✨Emphasise Customer Service Experience

Customer service is key in the pub industry. Be ready to discuss specific instances where you provided exceptional service or went above and beyond for guests. This will highlight your role model qualities in customer service.

✨Demonstrate Initiative and Problem-Solving

The role requires quick thinking and initiative. Think of scenarios where you've had to make decisions on the spot or solve unexpected problems. Sharing these experiences will show that you're capable of handling the fast-paced environment.

✨Express Your Passion for the Industry

Let your enthusiasm for the pub environment shine through. Talk about what excites you about working in hospitality and how you can contribute to creating joyful moments for both the team and guests.

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