Senior Technical Business Analyst

Are you passionate about collaborating with business teams and stakeholders to analyze, improve, and automate processes? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us and play a vital role in our mission. Be a part of our team and help us deliver innovative solutions that make a real impact.

At SkyCell, we are on a mission to change the world by revolutionising the global supply chain. Our cutting-edge temperature-controlled container solutions are designed to ensure the safe and secure delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do.

We are a fast-growing, purpose-driven scale-up where you will make an impact, feel empowered, and thrive in a diverse, innovative environment.

• Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.
• Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.
• Stronger Together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.
• Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.
• Award-Winning Culture: Join a workplace recognised for its commitment to excellence with a 'Great Place to Work' award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

• Use technical artifacts to document business requirements (process flows, entity diagrams, etc).
• Own Epics and User Stories throughout the delivery lifecycle.
• Assess and compare different solutions to address business requirements.
• Maintain technical documentation.
• Collaborate with engineers/QAs/product/UX in clarification of requirements and feature development.
• Capture non-functional requirements (e.g., scalability, performance, security).
• Validate assumptions via data analysis with stakeholders and tech teams.
• Translate complex business needs into technical specifications and solutions.
• Specify and document integration solutions to ensure system interoperability.
• Support testing & UAT activities including writing and reviewing of IT.
• Analyse complex datasets to extract insights and enable data-driven decisions.
• May contribute to testing strategies for automation and non-functional requirements.
• Design and develop Power BI dashboards and reports for business feedback.
• Use SQL for basic reporting (aggregations, calculations, summaries).
• Assist Sales, Product & other internal stakeholders teams with RFPs, demos, and POCs.
• Contribute to Release management activities.

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
• Detail-oriented with a commitment to high quality and accuracy.
• Knowledge and proficiency in modelling notations, such as UML, DFD, ERD, system architecture diagrams etc.
• Experience in requirements engineering and business process modelling.
• Knowledge of Agile software development methodology.
• Ability to work collaboratively in a team environment and manage multiple priorities.

• Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.
• Recognition & Growth: Opportunities for career advancement in a company that values your contributions.
• Remote role with opportunities for ad hoc face-to-face interactions to inspire collaboration amongst a globally diverse team.
• Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.
• Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.
• Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.

Ready to Make an Impact? We are not just offering a job; we are offering a chance to be part of something bigger. At SkyCell, you will help build a future where pharmaceutical delivery is efficient, sustainable, and transformative.

Stay Connected with SkyCell Visit and explore #WeAreSkyCell on LinkedIn.

Simply click 'apply for this job' below. We can't wait to meet you and discuss how you can contribute to our mission. Please note, we are unable to consider applications sent to us via email. If you have any questions, you can contact our Talent Team.

SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic.

For this position, if you are not located in, or able to relocate (without sponsorship) to one of the above locations, your application cannot be considered.