Support workers -12 hour shifts in North East

Supported Living supports up to 21 people with complex needs, mental health issues, learning disabilities or autism. We provide care and support to people within their own tenancy or living environment, either shared or solo, for those who present with behaviours which challenge or who struggle to share a living environment.

This role requires a confident, passionate individual looking to make a huge difference. We support people who require 1:1, 2:1 or at times 3:1 support, creating environments where staff can withdraw and allow people to self‑regulate within their home environment—our approach is always least restrictive and person‑centred.

What We Are Looking For:

• Demonstrable support worker experience working with service users who have been homeless and/or have complex needs including mental health, substance misuse, and domestic abuse.
• Ability to assess service users’ needs in order to plan and deliver effective and engaging support.
• Strong organisational and communication skills, both written and verbal.
• Ability to manage risk, ensuring all procedures are followed and risk is managed appropriately.
• Support service users in volunteering and community work involving group activities.
• Flexibility to work weekends on a rota basis and able to travel; vehicle access is desirable.

Benefits:

• Full‑time contract
• Working for an outstanding CQC‑rated provider
• A rewarding yet challenging role for the right candidate
• Meals at discounted rates
• Free uniform
• 235 hours annual leave a year
• Educational opportunities: training provided and NVQ paid for.
• Progression to senior roles
• Training and development opportunities, including leadership development
• Full and paid induction and ongoing learning
• Birthdays paid and off
• Staff member of the month rewards and gifts
• Fully paid induction and all training required
• Free DBS check
• Refer a friend scheme

Responsibilities:

• Provide compassionate support and assistance to clients in their homes, ensuring their comfort and safety.
• Assist with daily living activities including meal preparation, medication administration and personal care.
• Monitor and document clients’ health and well‑being, reporting any changes to the appropriate healthcare professionals.
• Engage clients in meaningful activities to promote mental and emotional well‑being.
• Maintain clear communication with clients and their families, fostering a supportive environment.

We CAN NOT provide sponsorship for this role; we are only looking for support workers with the right to work in the UK. We value accurate record‑keeping, effective communication and teamwork—all aimed at improving the lives of our residents, both young and old. If you share our commitment to excellence and compassion, we would love to hear from you. Offer of employment is subject to an enhanced DBS check and 2 satisfactory references. If you are looking for a role to make a difference click apply.

Required Skills:

• Experience in a similar role in the UK for at least 1 year.
• Strong communication skills.
• Ability to follow care plans effectively.
• Ability to communicate effectively at all levels.
• Experience in providing care in a home care setting.
• Proficiency in English and basic IT skills.
• Prior experience in a care home environment.
• Team player.
• NVQ3 and medication training for Senior Care Assistants.