Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate medical flights and ensure seamless patient transport across Europe.
- Company: SkyCare Repatriation, a leader in medical air transport based in London.
- Benefits: Full-time role with opportunities for growth and development in a dynamic environment.
- Why this job: Make a real difference in patients' lives while working in a fast-paced, rewarding setting.
- Qualifications: Experience in repatriation and strong customer service skills required.
- Other info: Join a dedicated team focused on excellence in patient care and safety.
The predicted salary is between 36000 - 60000 £ per year.
SkyCare Repatriation is a UK-based organization specializing in medical patient repatriation for both critical and non-critical cases, providing exceptional air evacuation services. Strategically located at London Biggin Hill, the company facilitates transportation from Europe to the UK and from the UK to various destinations across Europe. SkyCare Repatriation is dedicated to ensuring seamless, safe, and reliable travel for patients in need. With a focus on patient care and precision, the company has built a reputation for excellence in the field of medical air transport.
Role Description
This is an on-site, full time role for a Flight Coordinator based in Biggin Hill. Duties will include, but are not limited to:
- Answering telephone calls and emails
- Preparing quotes on the SkyCare electronic platforms
- Finding a team from our medical staff bank
- Liaising with insurance and medical assistance companies
- Answering questions from patient’s relatives and friends
- Restocking and checking medical bags, managing stock room
- Filling the aircraft oxygen
- Preparing and cleaning the aircraft
- Scanning and preparing paperwork post-mission for the governance process
- Driving ground ambulances (where within scope and driving experience/license)
Qualifications and Experience
- Repatriation experience in at least one mode of transport (road, commercial, air ambulance) either direct clinical experience or experience of planning and coordinating missions
- Experience of leadership/management roles such as mentoring, rota management, audit or quality improvement projects
- Can demonstrate insight into working with clients in the insurance industry, medical assistance and/or NHS
- Good telephone manner, computer literate and able to learn new software quickly
- Strong Customer Service and Communication skills to effectively handle various stakeholders
- Ability to coordinate and work efficiently in a fast-paced, high-pressure environment
- Excellent organizational and problem-solving skills
- Familiarity with aviation standards or procedures is a plus
- Previous experience in a similar role or in the aviation or medical field is desirable
Clinical Flight Coordinator in Biggin Hill employer: SkyCare Repatriation
Contact Detail:
SkyCare Repatriation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Flight Coordinator in Biggin Hill
✨Tip Number 1
Network like a pro! Reach out to people in the medical transport and aviation sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching SkyCare Repatriation thoroughly. Understand their mission and values, and think about how your experience aligns with their needs. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice your communication skills! As a Clinical Flight Coordinator, you'll need to handle various stakeholders. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the SkyCare team. Let’s get you that job!
We think you need these skills to ace Clinical Flight Coordinator in Biggin Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinical Flight Coordinator role. Highlight any relevant experience in medical repatriation or aviation, and don’t forget to showcase your customer service skills. We want to see how you can bring your unique background to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with SkyCare Repatriation and how your skills align with our mission. Keep it concise but impactful – we love a good story that connects your experience to our values.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your strong communication skills. Use clear and professional language, and don’t shy away from showing your personality – we appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload all your documents in one go. Plus, it shows us you’re serious about joining our team at SkyCare!
How to prepare for a job interview at SkyCare Repatriation
✨Know Your Stuff
Make sure you brush up on your knowledge of medical repatriation and the specific services SkyCare offers. Familiarise yourself with the role's responsibilities, especially around patient care and coordination. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience in repatriation or similar roles. Highlight any leadership or management roles you've held, and be specific about how you've handled high-pressure situations. Use examples that demonstrate your problem-solving skills and ability to work with various stakeholders.
✨Practice Your Communication Skills
Since this role involves liaising with patients' families and insurance companies, practice articulating your thoughts clearly and empathetically. Role-play common scenarios you might encounter, such as answering questions from relatives or coordinating with medical staff, to build your confidence.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the challenges they face in patient transport, or how they ensure quality in their services. It shows you're engaged and thinking critically about the role.
