Site Management Lead in Southampton

Southampton Full-Time Remote

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Job Title: Site Management Lead

Location: Remote first, with travel to our Southampton office and operational sites as required.
Department: Service Delivery
Reports to: COO
Salary: £60,000 to £70,000

Build the function that will support our next stage of growth
We are looking for an experienced Site Management Lead to join our growing Service Delivery team and take ownership of how we design, deploy, onboard and maintain our customer sites.

This is an exciting time to join us. We have developed proprietary technology that enables drones to operate autonomously, supported by a control centre where qualified pilots oversee and coordinate missions. We are now moving from proving the technology and service to scaling its deployment across customer estates.

As we continue to grow, we need to develop the processes, systems and team required to support this.

This is an opportunity to take ownership of and build on the Site Management capability we already have in place. Site Management is already a core part of how we operate, with responsibilities currently shared across the team. You will bring these activities together under a dedicated function, developing the team, processes and standards as we grow, while remaining hands-on across site design, surveys, deployment, onboarding and maintenance. You’ll bring structure, consistency and scalability to a function that is already delivering, helping us take Site Management to the next level.

About SkyBound

SkyBound delivers automated drone operations for critical national infrastructure, providing real-time aerial intelligence to support safety, security and faster decision-making.

We combine software, AI and remote operations, with systems managed from our Southampton-based 24/7 control centre and deployed across the UK in some of the most complex airspaces to enable rapid response and continuous site awareness.

As we continue to scale, we are looking for a driven Site Management Lead to join the team and help shape the future of autonomous operations.

What you'll be responsible for
You will own the operational lifecycle of our customer sites, working closely with Service Delivery, Flight Operations, Procurement, Engineering, Product, PMO, Customer Success and our customers.

Your responsibilities will include:

Leading the end-to-end site management process, from initial survey and design through to deployment, onboarding, operational handover and ongoing maintenance.
Developing consistent processes, standards and documentation for site delivery.
Coordinating site surveys and ensuring site specifications are accurately captured and completed.
Working with GIS and other technical teams to support site and flight-volume design.
Managing the practical onboarding of new sites into our software and operational environment.
Coordinating site deployments, working closely with PMO and internal and external delivery partners.
Establishing effective processes for site and equipment maintenance, repairs and ongoing technical support.
Identifying recurring issues and opportunities to improve site reliability, deployment efficiency and operational performance.
Building appropriate systems, processes and reporting to provide visibility of site status, readiness, maintenance and performance.
Working closely with Flight Operations to ensure sites are operationally ready and capable of supporting planned flight volumes.
Supporting the development of the Site Management team, including identifying the skills and roles required as the business scales.
Ensuring lessons learned from deployments and operational experience are fed back into future site design and delivery.

What we're looking for
We are looking for someone who has experience managing complex physical or technical deployments or operational infrastructure, and who is comfortable working in a business that is growing quickly and continuing to develop its processes.

You might come from a background in:

Field operations or service delivery
Infrastructure or technical deployments
Telecommunications or network infrastructure
Engineering or technical project delivery
Rail, aviation, logistics or other operational environments
IoT, robotics, autonomous systems or other technology-enabled services
Facilities or asset-intensive operations

Your exact background is less important than your ability to take ownership, create structure and manage delivery.

You will be someone who:

Is comfortable being hands-on as well as working at a strategic level.
Can take something that is not fully defined and develop it into a repeatable process.
Has strong organisational and project management skills.
Understands the importance of good site design and planning before deployment.
Can balance technical requirements with practical operational considerations.
Is comfortable working across multiple teams and bringing people together to solve problems.
Has strong attention to detail without losing sight of the wider objectives.
Can identify where more structure is needed without creating unnecessary bureaucracy.
Is commercially and operationally minded and understands the importance of delivering a reliable service to customers.
Is comfortable developing a function and its processes as the business grows.

The opportunity
This role will give you ownership of the Site Management function and the opportunity to establish how it operates as SkyBound continues to grow.

You will work across the business to develop the operating model, processes and standards required to support our growing number of customer sites.

As our customer base and number of deployed sites grow, so will the function. For the right person, there is a clear progression path into Head of Site Management, with responsibility for the team, operating model and performance of the function.

If you have experience managing technical or operational deployments and are looking for an opportunity to take ownership of a growing function, we would like to hear from you.

Why join SkyBound?

£60,000 - £70,000 salary
23 days annual leave plus public holidays
Enhanced employer pension contribution
Industry relevant training and development
Flexible and casual working environment
Health and wellbeing support
24/7 Employee Assistance Programme
EV charging points at the office
Internal and external development opportunities
Group Life assurance
Flexible working arrangements
Direct access to senior leadership
A growing business where you can see the impact of your work
The opportunity to help build the future of autonomous operations

Most importantly, this is a role where you’ll have real ownership.

We’re not looking for someone to simply manage spreadsheets and update project plans. We need someone who can look at a problem, bring the right people together, work out what needs to happen and make sure it happens.