At a Glance
- Tasks: Ensure smooth flight operations and support trainees with their aviation needs.
- Company: Join a dynamic team at Gloucestershire Airport, passionate about aviation.
- Benefits: Enjoy flexible hours, health insurance, pension contributions, and free coffee!
- Other info: Flexible zero hours role with opportunities for growth and development.
- Why this job: Be part of an exciting aviation environment and make a real difference.
- Qualifications: Strong communication skills and a passion for aviation are key.
The predicted salary is between 12 - 15 £ per hour.
We are seeking a proactive and organised Operations Officer to join our team on a zero hours basis. In this role, you will play a key part in ensuring the effective utilisation of aircraft, simulators, and classroom resources, all while maintaining an exceptional customer experience to our trainees. This role is based at Gloucestershire Airport and operates on a shift pattern of 12-hour shifts (07:00–19:00), Monday to Sunday, including public holidays.
Responsibilities
- Oversee and monitor flight operations including real time aircraft tracking and liaising with Air Traffic Control Units with flight critical information and booking of training slots.
- Producing and sharing pertinent information to the flight crews and using air/ground radio to pass/receive information.
- Being part of the monitoring process for safety and compliance and raising any issues to the flight safety/management team.
- Manual handling of aircraft when required to reposition to/from the hangar.
- Support the trainees with their requirements they need for their flights.
- Support of the Flight Logger system and monitoring expiry dates and correct data entry.
- Support of the administration process associated with Ground school, Flight school and MCC APS training.
- Support the preparation and publication of trainee reports and exam results.
- Provision of required documentation to trainees for processing licence applications.
- Create and monitor the daily, weekly, monthly schedule for aircraft, classrooms and simulators.
- Update tracking tools to monitor student progress and aircraft/simulator utilisation.
Requirements
- Ability to concentrate and work in a fast-paced environment, sometimes under pressure.
- Flexible and adaptable and able to accept changes and adjust accordingly.
- Previous experience of working and fostering professional relationships.
- Previous experience working in an operations environment would be beneficial.
- A keen interest in Aviation (desirable).
- Ability to deal effectively with internal and external contacts ranging from executive to administrative levels.
- Outstanding communication and interpersonal skills, both written and verbal.
- Must hold a valid driving licence and have access to a car.
Benefits
- 5% employer pension contribution.
- Private health insurance with discounted family plans.
- Life assurance scheme of 3x your annual salary.
- Discounted gym membership.
- Employee assistance programme.
- Free mortgage advice.
- Free on-site parking.
- Rewards and recognition scheme.
- Access to state-of-the-art training facilities and resources.
- Free barista style coffee.
Operations Officer - Zero Hours in Cheltenham employer: Skyborne Aviation Ltd
Join our dynamic team at Gloucestershire Airport as an Operations Officer, where you will enjoy a flexible zero hours contract that allows for a great work-life balance. We pride ourselves on fostering a supportive work culture that prioritises employee growth, offering access to state-of-the-art training facilities and a range of benefits including private health insurance and a generous pension contribution. With a focus on exceptional customer experience and safety in aviation, this role provides a unique opportunity to be part of a passionate team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Officer - Zero Hours in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work at Gloucestershire Airport. A friendly chat can open doors and give you insider info about the Operations Officer role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of flight operations and safety compliance. We want you to show off your skills and passion for aviation, so be ready to discuss how you can contribute to an exceptional customer experience.
✨Tip Number 3
Don’t forget to showcase your flexibility and adaptability during the interview. This role involves working shifts and handling various tasks, so let them know you’re ready to tackle anything that comes your way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Officer - Zero Hours in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Officer role. Highlight any relevant experience in operations, customer service, or aviation. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:Since outstanding communication is key for this role, make sure your written application reflects that. Use clear language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy and ensures your application gets to us directly. We can't wait to hear from you!
How to prepare for a job interview at Skyborne Aviation Ltd
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of the Operations Officer role. Familiarise yourself with flight operations, aircraft tracking, and the importance of communication with Air Traffic Control. This will show your proactive nature and readiness to jump into the role.
✨Demonstrate Your Customer Service Skills
Since maintaining an exceptional customer experience is crucial, think of examples from your past where you've gone above and beyond for customers. Be ready to discuss how you can support trainees effectively and ensure their needs are met during their flights.
✨Show Your Flexibility and Adaptability
This role requires someone who can handle a fast-paced environment and adapt to changes. Prepare to share experiences where you've successfully managed unexpected challenges or shifts in priorities, highlighting your ability to stay calm under pressure.
✨Prepare Questions About the Role
Having insightful questions ready shows your genuine interest in the position. Ask about the team dynamics, the tools used for monitoring student progress, or how they handle safety compliance. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
