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For Companies At a Glance
- Tasks: Engage customers and showcase Sky's products in a vibrant retail environment.
- Company: Sky is Europe's leading media and entertainment brand, connecting millions to what they love.
- Benefits: Enjoy exclusive discounts, a pension plan, and health initiatives for your wellbeing.
- Why this job: Join a fun team, learn on the job, and make meaningful connections with customers.
- Qualifications: No specific experience needed; just bring your passion for people and sales!
- Other info: Sky values inclusivity and supports applicants throughout the recruitment process.
The predicted salary is between 22700 - 30000 £ per year.
Overview
Join Sky as a Retail Sales Advisor – Glasgow Braehead. At Sky Retail we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within the Braehead shopping centre in Glasgow.
Responsibilities
- Our unique customer hubs have no barriers and no doors. You’ll attract & distract people walking by to engage in brilliant conversations, letting your personality shine.
- Look for new and creative ways to engage with our customers and deliver the best service in the country.
- You’ll deliver world-class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
- Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.
What You’ll Bring
- A proactive and self-driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
- You\\\’ll actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
- A real passion for selling and creating opportunities through solutions.
- Show a keen interest in understanding every aspect of our business, with a strong focus on Sky’s products and services, as well as staying informed about the wider market.
Inclusion
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.
And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Benefits
Why wait? Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on-the-job training and the support you need to get off to the best start at Sky.
To find out more about working with us, search on social media.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Broadcast Media Production and Distribution
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Contact Detail:
Sky Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Glasgow Braehead
✨Tip Number 1
Familiarise yourself with Sky's products and services. Being knowledgeable about what you’ll be selling will not only boost your confidence but also help you engage customers effectively, showcasing your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing scenarios with friends or family to enhance your ability to engage in meaningful conversations and demonstrate your exceptional customer service skills.
✨Tip Number 3
Visit the Braehead shopping centre before your interview. Get a feel for the environment and observe how other retail staff interact with customers. This will give you insights into the atmosphere and help you tailor your approach during the application process.
✨Tip Number 4
Show your enthusiasm for sales! Think of creative ways to express your passion for selling and how you can contribute to the team. Whether it’s through personal anecdotes or innovative ideas, let your excitement shine through during any discussions.
We think you need these skills to ace Retail Sales Advisor - Glasgow Braehead
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Sky is looking for in a Retail Sales Advisor. Highlight your customer service skills and any relevant experience in retail or sales.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise your ability to connect with customers, your proactive approach, and any previous sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to Sky's inclusive culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at Sky
✨Show Your Personality
As a Retail Sales Advisor, your personality is key! Be sure to let your authentic self shine through during the interview. Engage with the interviewer as if you were speaking to a customer, showcasing your ability to connect and build rapport.
✨Know Your Products
Familiarise yourself with Sky's products and services before the interview. Being able to discuss them confidently will demonstrate your genuine interest in the role and your proactive approach to learning.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in the past. Highlight your ability to listen actively, ask insightful questions, and provide tailored solutions that meet their needs.
✨Emphasise Teamwork and Inclusion
Sky values an inclusive culture, so be ready to discuss how you can contribute to a positive team environment. Share experiences where you've collaborated effectively with others and supported diverse perspectives.
