At a Glance
- Tasks: Engage with customers, showcase Sky products, and meet sales targets in a vibrant retail environment.
- Company: Sky is a leading media and telecommunications company known for its inclusive culture and innovative products.
- Benefits: Enjoy free Sky TV, discounted services, health perks, and a supportive work environment.
- Why this job: Join a dynamic team where your personality shines and you can make a real impact.
- Qualifications: Must be great at connecting with people and have a passion for sales.
- Other info: Flexible working hours, including weekends, and a focus on personal growth.
The predicted salary is between 26000 - 36000 £ per year.
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Job Description
At Sky Retail we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within the Braehead shopping centre in Glasgow.
- Salary: £27,210 basic salary with a competitive commission scheme on top
- Retail customer hub: Braehead Shopping Centre in Glasgow. (Sky store locator)
- Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We’re always there for our customers, if the shopping centre is open, so are we.
- Benefits: There’s a reason people can’t stop talking about . Enjoy exclusive discounts on Sky’s products and services, alongside a pension plan designed to secure your future. Prioritizing your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks!
Job Description
At Sky Retail we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within the Braehead shopping centre in Glasgow.
- Salary: £27,210 basic salary with a competitive commission scheme on top
- Retail customer hub: Braehead Shopping Centre in Glasgow. (Sky store locator)
- Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We’re always there for our customers, if the shopping centre is open, so are we.
- Benefits: There’s a reason people can’t stop talking about . Enjoy exclusive discounts on Sky’s products and services, alongside a pension plan designed to secure your future. Prioritizing your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks!
What You’ll Do
We play a vital role in bringing Sky’s products & services to life for our customers, creating an incredible immersive experience and connecting them to more of what they love, every day.
- Our unique customer hubs have no barriers and no doors. You’ll attract & distract people walking by to engage in brilliant conversations, letting your personality shine.
- Look for new and creative ways to engage with our customers and deliver the best service in the country.
- You’ll deliver world-class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
- Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.
What You’ll Bring
- A proactive and self-driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
- You\’ll actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
- A real passion for selling and creating opportunities through solutions.
- Show a keen interest in understanding every aspect of our business, with a strong focus on Sky’s products and services, as well as staying informed about the wider market.
Inclusion
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.
And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Why wait?
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on-the-job training and the support you need to get off to the best start at Sky.
To find out more about working with us, search on social media.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Thinking of joining the team, we would love to hear from you.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Broadcast Media Production and Distribution
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Retail Sales Advisor - Glasgow Braehead employer: Sky
Contact Detail:
Sky Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Glasgow Braehead
✨Tip Number 1
Make sure to showcase your people skills during the interview. Since the role involves connecting with customers, think of examples where you've successfully engaged with others and met their needs.
✨Tip Number 2
Familiarize yourself with Sky's products and services before your interview. Being knowledgeable about what you’ll be selling will help you demonstrate your passion for the role and your ability to solve customer problems creatively.
✨Tip Number 3
Prepare to discuss your sales experience and how you’ve achieved targets in the past. Highlighting your success in a similar environment can set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for working in an inclusive environment. Sky values diversity, so expressing your commitment to inclusivity and teamwork can resonate well with the hiring team.
We think you need these skills to ace Retail Sales Advisor - Glasgow Braehead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Retail Sales Advisor position. Understand what Sky is looking for in terms of skills and personality traits, such as being brilliant at connecting with people and having a passion for selling.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous sales experience or customer service roles where you successfully met customer needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've connected with customers in the past and how you can contribute to Sky's mission of providing excellent service.
Prepare for Potential Questions: Think about possible interview questions related to customer interaction and problem-solving. Prepare answers that reflect your ability to understand customer needs and demonstrate your creative approach to selling.
How to prepare for a job interview at Sky
✨Show Your Personality
As a Retail Sales Advisor, connecting with customers is key. Be yourself during the interview and let your personality shine through. This will help demonstrate how you can engage with customers in a welcoming environment.
✨Understand Customer Needs
Prepare to discuss how you would identify and understand customer needs. Think of examples from your past experiences where you successfully tailored solutions to meet specific customer requirements.
✨Demonstrate Your Passion for Selling
Express your enthusiasm for sales during the interview. Share stories that highlight your passion for selling and how you have achieved or exceeded targets in previous roles.
✨Creative Problem Solving
Be ready to showcase your creative approach to problem-solving. Prepare examples of challenges you've faced in sales or customer service and how you found innovative solutions to overcome them.