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For Companies At a Glance
- Tasks: Design, implement, and maintain network infrastructure while troubleshooting issues.
- Company: Join Sky, a leader in innovative tech solutions for millions of users.
- Benefits: Enjoy perks like private healthcare, discounted services, and a generous pension package.
- Why this job: Be part of a dynamic team that values diversity and embraces hybrid working.
- Qualifications: Experience with network design and certifications like CWNP or CCNP required.
- Other info: Home-based role with travel; strong focus on collaboration and community support.
The predicted salary is between 48000 - 72000 £ per year.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.
The Senior Technical Network Engineer is responsible for the design, implementation and maintenance of network infrastructure. This includes routers, switches, firewalls, wireless access points and other related hardware. The Senior Engineer will also be responsible for troubleshooting any network issues that arise as well as providing technical support to internal staff. The role is home based with requirement to travel (field).
What you'll do
- Customer Design: Maintain an expert-level understanding of our technical product functionalities. Communicate effectively with customers by tailoring your message to meet the needs of both technical and non-technical stakeholders, from high-level overviews to in-depth technical discussions.
- Presales Support: Collaborate with the Presales team to support customer engagements, offering technical expertise both on-site and remotely to align solutions with client needs.
- Testing & Validation: Conduct testing and validation of new equipment, technologies and services to ensure interoperability before deployment.
- Technical Design & Implementation: Lead the low level & high level technical design of connectivity & TV infrastructure, this includes site surveys, the creation of configuration, detailed technical documentation and in-depth troubleshooting.
- In-Life Operations:
- Complex Support: Provide third-line support, managing complex issues while maintaining strong customer relationships.
- Operational Oversight: Provide technical oversight for the operational delivery of projects and solutions, ensuring quality and efficiency in execution.
- Network Infrastructure Management: Manage and maintain edge network infrastructure, ensuring optimal performance and reliability.
- Documentation: Develop, update and maintain comprehensive technical design, configuration and implementation documentation and procedures.
- Change Management: Manage configuration and change processes effectively.
- Vendor Relationships: Maintain strong technical relationships with hardware and software vendors, staying aligned with their roadmaps and understanding the impact.
What you'll bring:
- Excellent stakeholder management & collaboration skills.
- Extensive experience configuring and deploying either Juniper Mist, Ruckus, Cisco, or Cradlepoint WAN/LAN/WLAN products.
- Demonstrable experience of wireless controllers, switches, access points, and routers.
- Demonstrable experience of network design including SD-WAN.
- Excellent troubleshooting and problem-solving abilities.
- Professional certifications such as CWNP, CCNP, JNCIS or equivalent.
- Expertise in 802.11 wireless technologies and a proven track record in wireless network design using Ekahau or similar design tools preferred.
- Experience of using API's and creating scripts (python, bash, etc) would be advantageous.
- Understanding of SMATV, IPTV, and Fibre distribution systems would also be advantageous.
- Full UK Driving Licence required.
Team overview
Join Sky Business Technology, a leader in providing Connectivity & TV solutions. We specialise in designing and delivering high-quality services across a wide range of technologies, including WAN, LAN, WLAN, IPTV, and Fibre distribution systems. We are seeking a skilled and experienced Senior Technical Engineer to join our dynamic and customer-focused team.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: Sky Q, for the TV you love all in one place; The magic of Sky Glass at an exclusive rate; A generous pension package; Private healthcare; Discounted mobile and broadband; A wide range of Sky VIP rewards and experiences.
Inclusion & how you'll work
Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space
You will be home based with requirement to travel (field).
We'd love to hear from you. Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Network Engineering Manager employer: Sky
Contact Detail:
Sky Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineering Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Juniper Mist, Ruckus, Cisco, and SD-WAN. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for complex network issues. Be prepared to share examples of how you've resolved similar problems in the past, as this will demonstrate your capability to handle the challenges of the role.
✨Tip Number 3
Network with current or former employees at Sky, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss your experience with vendor relationships and how you've managed them in the past. This is crucial for the role, so having specific examples ready will show that you understand the importance of collaboration in network engineering.
We think you need these skills to ace Network Engineering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with network infrastructure, particularly with routers, switches, and firewalls. Emphasise any relevant certifications like CWNP or CCNP, and showcase your troubleshooting skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and innovation. Mention specific projects where you've successfully designed or implemented network solutions, and how you can contribute to Sky's mission of better products and services.
Showcase Stakeholder Management Skills: Since the role requires excellent stakeholder management, provide examples in your application of how you've effectively communicated with both technical and non-technical stakeholders in previous roles.
Highlight Relevant Experience: Detail your experience with specific technologies mentioned in the job description, such as Juniper Mist or Cisco products. If you have experience with API usage or scripting, make sure to include that as well.
How to prepare for a job interview at Sky
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with network infrastructure, particularly with routers, switches, and firewalls. Highlight any specific projects where you designed or implemented network solutions, as this will demonstrate your hands-on knowledge.
✨Tailor Your Communication Style
Since the role involves communicating with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. This will show that you can adapt your communication style to suit different audiences.
✨Demonstrate Problem-Solving Skills
Prepare examples of past challenges you've faced in network engineering and how you resolved them. This could include troubleshooting issues or managing complex support situations, which are crucial for the role.
✨Familiarise Yourself with Relevant Technologies
Research the specific technologies mentioned in the job description, such as Juniper Mist, Cisco, and SD-WAN. Being knowledgeable about these will not only impress your interviewers but also show your commitment to staying current in the field.
