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For Companies At a Glance
- Tasks: Engage customers, showcase Sky products, and create immersive experiences in a vibrant retail environment.
- Company: Sky Retail connects customers to the world of entertainment with a focus on inclusivity and innovation.
- Benefits: Enjoy exclusive discounts, a pension plan, health initiatives, and a supportive work culture.
- Why this job: Join a dynamic team at Europe's leading media brand and make meaningful connections every day.
- Qualifications: Proactive, people-oriented, with a passion for sales and a curiosity about Sky's offerings.
- Other info: Recognised as an inclusive employer, we prioritise your potential over your CV.
The predicted salary is between 16200 - 19200 £ per year.
At Sky Retail we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within the Merry Hill shopping centre, Dudley.
Salary: £27,210 basic salary with a competitive commission scheme on top
Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We’re always there for our customers, if the shopping centre is open, so are we.
Benefits: Enjoy exclusive discounts on Sky’s products and services, alongside a pension plan designed to secure your future. Prioritising your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks!
What you’ll do:
- We play a vital role in bringing Sky’s products & services to life for our customers, creating an incredible immersive experience and connecting them to more of what they love, every day.
- You’ll attract & distract people walking by to engage in brilliant conversations, letting your personality shine.
- Look for new and creative ways to engage with our customers and deliver the best service in the country.
- You’ll deliver world-class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
- Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.
What you’ll bring:
- A proactive and self-driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
- You’ll actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
- A real passion for selling and creating opportunities through solutions.
- Show a keen interest in understanding every aspect of our business, with a strong focus on Sky’s products and services, as well as staying informed about the wider market.
Inclusion: Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.
And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Why wait? Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on-the-job training and the support you need to get off to the best start at Sky.
To find out more about working with us, search #LifeAtSky on social media.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Thinking of joining the team, we would love to hear from you. There’s more to our work than work. We’ve built an inclusive culture where we can learn from each other and innovate together. There’s plenty of opportunities for you to explore what you’re passionate about.
Retail Sales Advisor - Merry Hill employer: Sky UK
Contact Detail:
Sky UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Merry Hill
✨Tip Number 1
Familiarise yourself with Sky's products and services before your interview. Being knowledgeable about what you’ll be selling will not only boost your confidence but also impress the hiring team with your genuine interest.
✨Tip Number 2
Practice your people skills by engaging in conversations with friends or family. The role requires exceptional interpersonal abilities, so showcasing your knack for building connections during the interview can set you apart.
✨Tip Number 3
Think of creative ways to demonstrate your sales techniques. Prepare examples of how you've successfully engaged customers in the past, as this will highlight your proactive approach and passion for selling.
✨Tip Number 4
Showcase your enthusiasm for working in a team environment. Be ready to discuss how you can contribute to an inclusive culture at Sky, as they value collaboration and learning from one another.
We think you need these skills to ace Retail Sales Advisor - Merry Hill
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Sky Retail is looking for in a Retail Sales Advisor. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Retail Sales Advisor position. Emphasise your people skills, sales experience, and any previous roles where you engaged with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for customer service. Use specific examples to demonstrate how you have successfully connected with customers in the past and how you can bring that to Sky.
Show Enthusiasm for Sky: In your application, express your genuine interest in Sky and its products. Mention any knowledge you have about their services and how you can contribute to creating an immersive experience for customers.
How to prepare for a job interview at Sky UK
✨Show Your Personality
As a Retail Sales Advisor, your personality is key! Be yourself during the interview and let your enthusiasm for connecting with customers shine through. Remember, they want to see how you engage and attract people.
✨Know Your Stuff
Familiarise yourself with Sky's products and services before the interview. Being able to discuss them confidently will show your genuine interest and help you stand out as a candidate who is proactive and informed.
✨Demonstrate Your People Skills
Prepare examples of how you've built meaningful connections in previous roles. Highlight your ability to listen actively and provide tailored solutions, as these skills are crucial for delivering exceptional customer service.
✨Embrace Inclusivity
Sky values inclusivity, so be prepared to discuss how you can contribute to a diverse and supportive team culture. Share experiences where you've worked collaboratively and embraced different perspectives.
