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For Companies At a Glance
- Tasks: Engage customers and showcase Sky's products in a vibrant retail environment.
- Company: Sky is Europe's leading media and entertainment brand, known for its inclusive culture.
- Benefits: Enjoy exclusive discounts, a pension plan, health initiatives, and more perks!
- Why this job: Join a dynamic team where you can be yourself and make a real impact.
- Qualifications: Proactive, people-oriented individuals with a passion for sales and customer service.
- Other info: Flexible hours, including weekends, and comprehensive training provided.
The predicted salary is between 19400 - 19400 £ per year.
At Sky Retail we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within the Braehead shopping centre in Glasgow.
Salary: £27,210 basic salary with a competitive commission scheme on top
Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We’re always there for our customers, if the shopping centre is open, so are we.
Benefits: Enjoy exclusive discounts on Sky’s products and services, alongside a pension plan designed to secure your future. Prioritising your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks!
What you’ll do:
- We play a vital role in bringing Sky’s products & services to life for our customers, creating an incredible immersive experience and connecting them to more of what they love, every day.
- You’ll attract & distract people walking by to engage in brilliant conversations, letting your personality shine.
- Look for new and creative ways to engage with our customers and deliver the best service in the country.
- You’ll deliver world-class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
- Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.
What you’ll bring:
- A proactive and self-driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
- You’ll actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
- A real passion for selling and creating opportunities through solutions.
- Show a keen interest in understanding every aspect of our business, with a strong focus on Sky’s products and services, as well as staying informed about the wider market.
Inclusion: Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.
And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Why wait? Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on-the-job training and the support you need to get off to the best start at Sky.
To find out more about working with us, search #LifeAtSky on social media.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Thinking of joining the team, we would love to hear from you.
Life at Sky: There’s more to our work than work. We’ve built an inclusive culture where we can learn from each other and innovate together. There’s plenty of opportunities for you to explore what you’re passionate about.
Retail Sales Advisor - Glasgow Braehead employer: Sky UK
Contact Detail:
Sky UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Glasgow Braehead
✨Tip Number 1
Familiarise yourself with Sky's products and services before your interview. Being able to discuss specific offerings and how they benefit customers will show your genuine interest and help you stand out.
✨Tip Number 2
Practice your people skills by engaging with friends or family in role-play scenarios. This will help you become more comfortable in initiating conversations and demonstrating your ability to connect with potential customers.
✨Tip Number 3
Research the latest trends in retail and customer service, especially within the tech industry. Being knowledgeable about current market dynamics can give you an edge in discussions during the interview.
✨Tip Number 4
Showcase your enthusiasm for sales by preparing examples of past experiences where you've successfully engaged customers or closed a sale. This will highlight your passion and proactive approach, which are key traits for this role.
We think you need these skills to ace Retail Sales Advisor - Glasgow Braehead
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Sky Retail is looking for in a Retail Sales Advisor. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Retail Sales Advisor position. Emphasise your people skills, sales experience, and any previous roles where you engaged with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for customer service. Use specific examples from your past experiences to demonstrate how you can create engaging conversations and deliver exceptional service.
Show Enthusiasm for Sky: In your application, express your genuine interest in Sky's products and services. Mention any knowledge you have about the company and its offerings, and explain why you want to be part of their team.
How to prepare for a job interview at Sky UK
✨Show Your Personality
As a Retail Sales Advisor, your personality is key. Be yourself during the interview and let your enthusiasm for connecting with customers shine through. This role is all about engaging with people, so demonstrate your ability to create conversations.
✨Know Your Stuff
Familiarise yourself with Sky's products and services before the interview. Being knowledgeable will not only impress your interviewers but also show your genuine interest in the role. Prepare to discuss how you would match customers with the right packages.
✨Demonstrate Active Listening
Highlight your exceptional people skills by showcasing your ability to listen actively. During the interview, practice asking insightful questions and responding thoughtfully to demonstrate that you understand the importance of making customers feel valued.
✨Emphasise Teamwork and Inclusion
Sky values an inclusive culture, so be sure to mention your experiences working in teams. Share examples of how you've contributed to a positive team environment and how you can help foster inclusivity within the workplace.
