Strategic Account Director
Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We are trusted by large retailers, distributors, brands and industrial businesses across multiple markets and regions. We are putting serious commercial focus behind our largest customers.
The role
This is a senior, existing-customer role. You will own growth within our largest and most important customers, building a proactive, executive-led expansion strategy across their regions, offices, brands, departments and data needs. It is not a new-logo hunting role. Day-to-day account management and support sit with our Account Managers, not this role. Your focus is the senior commercial relationship, expansion and renewal uplift inside accounts we already serve.
At a glance
Reports to: COO.
Location: UK-based, remote, with regular travel to customer meetings in the UK, Europe and US.
Focus: Named existing strategic accounts. Expansion, not new logos.
Package: Competitive base plus performance-related OTE, dependent on experience.
What you'll do
- Own a named book of our largest strategic accounts.
- Partner with Account Managers so day-to-day customer insight informs senior stakeholder plans, expansion strategy and renewal approach.
- Build clear account plans covering current spend, renewal dates, products used, stakeholders, procurement, adoption, risks and expansion potential over the next 12 to 24 months.
- Map the offices, regions, departments and senior stakeholders inside each customer.
- Create and close expansion opportunities: multi-region rollouts, new products and modules, additional data, new teams, multi-year agreements and commercial uplifts.
- Lead senior conversations with economic buyers, procurement and executive sponsors.
- Work with our Operations team to turn proven value and outcomes into commercial business cases.
- Own renewal and uplift strategy for your accounts, including contract structure, timing and procurement.
- Keep accurate pipeline, account plans and forecasts.
What success looks like
First 30 days: You have account plans for your top customers, clear stakeholder maps, defined renewal and uplift priorities, and a qualified expansion pipeline.
First 90 days: A healthy expansion pipeline across your accounts, at least one significant expansion or uplift closed or in late-stage negotiation, strong executive coverage in your Tier 1 accounts, and reliable forecasting.
First 6 months: Several qualified expansion opportunities have progressed or closed, renewal and uplift plans are in place well ahead of key dates, executive coverage is strong across Tier 1 accounts, and the expansion forecast is reliable.
First 12 months: Materially stronger account growth, renewals that consistently include uplift, and a repeatable expansion strategy across regions and departments.
What you'll bring
- Proven experience expanding enterprise accounts in B2B SaaS, data, analytics, pricing, retail technology or similar.
- A track record of growing existing accounts through six-figure expansion, global rollouts, multi-year deals or complex stakeholder expansion.
- Confidence navigating procurement, legal, finance, IT and security, regional leaders and senior sponsors.
- Strong commercial discipline: business cases, value-based negotiation, pricing and uplift strategy, and reliable forecasting.
- Gravitas with senior stakeholders, with the detail and follow-through to back it up.
- A collaborative style that works closely with Account Managers, Operations, onboarding, product and support.
- Experience in retail, retail pricing, competitor or comparable market-data environments is a plus.
- Ability to speak French is desirable, but not essential.
