At a Glance
- Tasks: Manage and grow existing accounts, ensuring customer success and engagement.
- Company: Join Skuuudle, a leader in data-driven commercial decisions for enterprises.
- Benefits: Competitive salary with performance bonuses and fully remote work flexibility.
- Other info: Collaborative environment with opportunities for professional growth and occasional travel.
- Why this job: Make a real impact by helping customers maximise their use of our innovative tools.
- Qualifications: Experience in managing B2B accounts, preferably in SaaS or data analytics.
The predicted salary is between 40000 - 50000 £ per year.
Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We work with large retailers, distributors, brands and industrial businesses across multiple markets and regions. Alongside that, you will grow accounts where it is right for the customer. It is not a new-logo sales role. Your job is to keep our customers successful, engaged and renewing, and help them do more with Skuuudle over time.
Reports to: COO.
Location: UK-based, remote, with occasional travel to customer meetings.
Package: Competitive base plus performance-related OTE, dependent on experience.
- Own the customer handover for new accounts, coordinating with Operations so accounts start well, expectations are clear and onboarding runs smoothly.
- Drive adoption of our tool and services across each account, so customers get full value from what they have and rely on Skuuudle day to day.
- Spot risk early and act on it: low usage, quiet stakeholders, support issues or an approaching renewal.
- Grow accounts where it is right for the customer, through additional products, data, teams or markets.
- Build relationships beyond your main contact so accounts do not rest on a single person.
- Handle renewals, everyday commercial terms and uplift conversations, partnering with the Strategic Account Director on larger, strategic or complex deals.
- Keep accurate records of account health, renewal dates, next steps and pipeline.
You understand Skuuudle's solution and how our data and reporting are delivered, you know the outputs clients receive and what good looks like for them, and you have started meeting the customers in your book. You know your book, have met your key contacts, and have a clear read on each account's renewal date, health and adoption, with next steps for each.
Renewals landing on time, gross retention holding across your book, accounts healthy and actively using the product, and a qualified expansion pipeline taking shape. Strong net retention across your book, renewals consistently on time and with uplift where appropriate, healthy adoption, and a steady, qualified expansion pipeline.
Experience managing a book of existing B2B customers, ideally in SaaS, data, analytics or a related field. Confidence handling renewals, uplift conversations and everyday commercial terms. Well organised, with the discipline to track many accounts, renewal dates and next steps at once. A collaborative style that works closely with Operations, onboarding, product and support. Experience in retail, retail pricing, competitor or comparable market-data environments is a plus.
Locations
Account Manager - fully remote working in Ipswich, Suffolk employer: Skuuudle
Skuuudle is an exceptional employer that prioritises the growth and success of its employees, particularly in the role of Strategic Account Director. With a focus on fostering strong commercial relationships and providing opportunities for professional development, Skuuudle offers a dynamic work culture that encourages collaboration and innovation. The remote UK-based position allows for flexibility while also providing the chance to engage with key stakeholders across Europe and the US, making it an exciting opportunity for those looking to make a significant impact in the B2B SaaS industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - fully remote working in Ipswich, Suffolk
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager - fully remote working at Skuuudle, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Skuuudle. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager - fully remote working. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager - fully remote working in Ipswich, Suffolk
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Skuuudle:When writing your cover letter, make sure to tailor your message specifically for Skuuudle. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Skuuudle
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Skuuudle that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Skuuudle that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Skuuudle’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
