At a Glance
- Tasks: Lead and oversee Complex Care and Supported Living services across the UK.
- Company: Growing, clinically-led care provider with a strong reputation.
- Benefits: Salary up to £90,000, collaborative team, and significant influence on growth.
- Other info: Opportunity for national travel and shaping future service delivery.
- Why this job: Make a real impact in healthcare by driving operational excellence and service quality.
- Qualifications: Proven senior leadership experience in Complex Care and Supported Living.
The predicted salary is between 90000 - 90000 € per year.
An exciting opportunity has arisen for an experienced Operations Director to join a growing, clinically-led care provider delivering Complex Homecare and Supported Living services across the UK. The organisation has established a strong reputation for delivering high-quality, person-centred support to individuals with complex healthcare needs, learning disabilities, physical disabilities, autism, and mental health needs. With services operating across multiple regions and ambitious growth plans in place, the business is seeking a strategic operational leader to oversee both service lines and support the next phase of expansion.
Reporting directly to the CEO, this role will provide leadership across the organisation’s Complex Care and Supported Living divisions, ensuring operational excellence, quality outcomes, regulatory compliance, and sustainable growth.
Key Responsibilities- Provide strategic and operational leadership across Complex Homecare and Supported Living services
- Directly manage and support 2 Heads of Service, overseeing each division
- Drive service quality, compliance, and operational performance across all regions
- Ensure services consistently meet and exceed CQC and regulatory requirements
- Lead organisational growth initiatives, service development, and mobilisation projects
- Monitor operational KPIs, budgets, quality metrics, and business performance
- Work closely with the CEO and senior leadership team to deliver strategic objectives
- Support safeguarding, governance, risk management, and continuous improvement initiatives
- Build and maintain relationships with commissioners, healthcare professionals, local authorities, and key stakeholders
- Travel nationally to support services, teams, and operational objectives as required
- Proven experience in a senior leadership role within Complex Care and Supported Living services
- Strong operational understanding of both community complex care and supported living models
- Experience managing multi-site, regional, or national care operations
- Strong knowledge of CQC regulations, governance, and quality frameworks
- Demonstrable experience leading senior management teams
- Commercially aware with experience supporting growth and service development
- Excellent leadership, communication, and stakeholder management skills
- Based within the Midlands or North and willing to travel nationally on a regular basis
- Salary up to £90,000 DOE
- Opportunity to join a growing and ambitious healthcare organisation
- Strategic leadership role reporting directly to the CEO
- Significant influence over operational performance and future growth
- Supportive and collaborative executive leadership team
- Clear opportunity to shape and develop national service delivery
If you're an experienced senior leader with a background in both Complex Care and Supported Living, and you're looking for an opportunity to drive growth and operational excellence at a national level, we'd love to hear from you for a confidential conversation.
Operations Director employer: SKU Recruitment
Join a dynamic and rapidly expanding healthcare organisation that prioritises high-quality, person-centred care for individuals with complex needs. As an Operations Director, you will benefit from a supportive and collaborative work culture, with significant opportunities for professional growth and influence over national service delivery. With a competitive salary and the chance to lead strategic initiatives, this role offers a rewarding career path in a sector dedicated to making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those involved in complex care and supported living. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent developments. Tailor your responses to show how your experience aligns with their mission of delivering high-quality, person-centred support.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've driven operational excellence and compliance in previous roles. Use metrics to back up your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Director role. Highlight your experience in Complex Care and Supported Living, and don’t forget to showcase your leadership skills and operational achievements. We want to see how you can drive service quality and compliance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved operational performance in the past. Remember, we love a good story that shows your passion for care services.
Showcase Your Strategic Vision:In your application, make sure to convey your strategic vision for the role. Discuss how you would approach growth initiatives and service development. We’re looking for someone who can think big and lead us into the next phase of expansion!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our organisation and what we stand for.
How to prepare for a job interview at SKU Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of Complex Care and Supported Living services. Understand the key regulations, especially CQC standards, and be ready to discuss how you've ensured compliance in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing multi-site operations. Think about specific challenges you've faced and how you drove service quality and operational performance.
✨Be Strategic
This role is all about strategic leadership, so come prepared with ideas on how to support growth initiatives and service development. Be ready to discuss how you would approach operational excellence and continuous improvement.
✨Build Relationships
Since you'll need to work closely with various stakeholders, think about how you've built and maintained relationships in the past. Be prepared to share examples of how you've collaborated with healthcare professionals and local authorities to achieve common goals.
