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- Tasks: Lead and oversee the Complex Care division, ensuring high standards of care and operational excellence.
- Company: Rapidly growing, nurse-led healthcare provider with a strong reputation for quality care.
- Benefits: Salary up to £70,000, strong leadership support, and clear progression opportunities.
- Other info: Collaborative culture with opportunities for strategic growth and national travel.
- Why this job: Shape national Complex Care operations and make a real difference in people's lives.
- Qualifications: Proven experience in senior operational leadership within Complex Care and strong clinical understanding.
The predicted salary is between 70000 - 70000 £ per year.
An exciting opportunity has arisen for an experienced Head of Complex Care to join a rapidly growing, nurse-led healthcare provider delivering specialist complex care and supported living services across the UK. The organisation has built a strong reputation for delivering clinically led, person centred care to both adults and children with highly complex needs, including neurological conditions, learning disabilities, physical disabilities, mental health needs, tracheostomy care, and ventilation support. With a strong clinical governance structure, experienced Nurse Managers, and continued national growth, the business is now seeking a senior operational leader to oversee and strengthen its Complex Care division. This is a strategic leadership opportunity for someone who is passionate about quality, operational excellence, and building high-performing teams across multiple regions.
Key Responsibilities
- Lead the operational oversight of the Complex Care division across multiple regions
- Support and develop Registered Managers, Clinical Leads, and operational teams
- Ensure services maintain the highest standards of clinical governance, quality, and compliance
- Drive service improvement, growth, and operational performance
- Oversee mobilisation and delivery of complex care packages nationally
- Work collaboratively with clinical, recruitment, and business development teams
- Monitor KPIs, audits, safeguarding, and service outcomes
- Build strong relationships with commissioners, case managers, and healthcare professionals
- Support strategic growth plans across Complex Care and Supported Living services
Requirements
- Proven experience in a senior operational leadership role within Complex Care
- Strong understanding of CQC frameworks, governance, and compliance standards
- Experience overseeing multi-site or regional complex care services
- Strong clinical and operational understanding of community complex care delivery
- Experience supporting individuals with highly complex health needs
- Excellent leadership, communication, and stakeholder management skills
- Commercial awareness with experience supporting service growth
- Willingness to travel nationally as required
What’s on Offer
- Salary up to £70,000 DOE
- Opportunity to join a growing, clinically-led healthcare provider
- Strong infrastructure and senior leadership support in place
- Clear progression opportunities within a rapidly expanding organisation
- Opportunity to shape and influence national Complex Care operations
- Collaborative and values-driven culture
If you’re an experienced operational leader within Complex Care looking for your next strategic opportunity, we’d love to hear from you for a confidential conversation.
Head of Complex Care employer: SKU Recruitment
Contact Detail:
SKU Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Complex Care
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those involved in complex care. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio that highlights your achievements in operational leadership within complex care. Use real examples to demonstrate how you've driven service improvement and compliance.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to organisations you admire, like ours at StudySmarter, and express your interest in potential opportunities. You never know what might come up!
✨Tip Number 4
Stay updated on industry trends! Follow relevant news and developments in complex care. This knowledge will not only help you in interviews but also show your passion for the field when chatting with potential employers.
We think you need these skills to ace Head of Complex Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Head of Complex Care role. Highlight your leadership experience and any relevant clinical governance knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about complex care and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics or examples to demonstrate how you've driven service improvement and operational performance in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at SKU Recruitment
✨Know Your Complex Care Stuff
Make sure you brush up on your knowledge of complex care services, especially around CQC frameworks and clinical governance. Being able to discuss specific examples from your experience will show that you’re not just familiar with the theory but have practical insights too.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully managed teams in the past. Think of specific instances where you’ve driven service improvement or supported your team through challenges. This is your chance to shine as a strategic leader!
✨Understand the Business Side
Familiarise yourself with the commercial aspects of complex care. Be ready to discuss how you’ve contributed to service growth and operational performance in previous roles. This will demonstrate your awareness of the bigger picture and how you can add value to the organisation.
✨Build Relationships
Since this role involves working with various stakeholders, think about how you’ve built strong relationships in the past. Prepare examples of how you’ve collaborated with commissioners, case managers, and healthcare professionals to achieve positive outcomes. It’s all about showing you can connect and communicate effectively!