At a Glance
- Tasks: Provide out-of-hours quality support for mental health and learning disability services.
- Company: Growing specialist healthcare provider with a focus on quality care.
- Benefits: Salary up to £35,000, remote work options, and flexible rota arrangements.
- Other info: Great career development opportunities in a supportive environment.
- Why this job: Make a real difference in the lives of individuals with complex needs.
- Qualifications: Experience in mental health or learning disability services and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
An exciting opportunity has arisen for an experienced Quality Manager or senior care professional to join a growing specialist healthcare provider supporting individuals with complex mental health and learning disability needs. This is a unique out-of-hours quality and operational support role, providing oversight during the night and ensuring care teams have access to appropriate guidance and support when required. The role will focus on supporting the quality of care delivered across services, including reviewing care plans, risk assessments, and records, while also overseeing the out-of-hours telephone line and responding to queries or emerging issues. This could be an excellent opportunity for an experienced Senior Support Worker or senior care professional from a mental health hospital/unit looking to move into a quality-focused position.
Key Responsibilities
- Provide out-of-hours quality and operational support between 23:00 and 06:00
- Support care teams with queries relating to complex mental health and learning disability services
- Review and support the development of care plans and risk assessments
- Audit care records and files to ensure appropriate standards are maintained
- Identify areas of concern and escalate issues appropriately
- Oversee the out-of-hours telephone line and respond to incoming queries
- Provide guidance and reassurance to staff during out-of-hours periods
- Monitor incidents, concerns, and safeguarding matters and escalate where required
- Work collaboratively with operational and quality teams to maintain high standards
- Contribute to continuous improvement across the services
Requirements
- Experience working within complex mental health and/or learning disability services
- Previous experience in a senior care, quality, supervisory, or management position
- Senior Support Workers from mental health hospitals or specialist units will be considered
- Strong understanding of care plans, risk assessments, and quality standards
- Experience auditing care records or supporting quality assurance is desirable
- Confident dealing with challenging situations and out-of-hours queries
- Strong communication and decision-making skills
- Resilient and able to work autonomously
- Comfortable working during out-of-hours periods
- Ability to identify and appropriately escalate risks and safeguarding concerns
What's on Offer
- Up to £35,000 salary DOE
- Further salary negotiation available for the right candidate
- Remote working
- Option to work from the Bristol office
- Flexible rota arrangements around working days
- Opportunity to move into a dedicated quality-focused role
- Supportive and growing organisation
- Strong career development opportunities
If you're an experienced Senior Support Worker, Quality professional, or care leader from a complex mental health or learning disability setting looking for a new challenge, we'd love to hear from you for a confidential conversation.
OOH Quality Manager in Bristol employer: SKU Recruitment
Join a dynamic healthcare provider in London as a Bookings Coordinator, where you'll thrive in a supportive and collaborative environment dedicated to delivering high-quality complex care. With a competitive salary and bonus structure, this role offers clear opportunities for career progression within the growing sector of healthcare staffing, making it an ideal place for motivated professionals seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land OOH Quality Manager in Bristol
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like SKU Recruitment.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at SKU Recruitment.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like SKU Recruitment, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace OOH Quality Manager in Bristol
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at SKU Recruitment.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at SKU Recruitment.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to SKU Recruitment. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at SKU Recruitment. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at SKU Recruitment
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research SKU Recruitment’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
