Insights Analyst

We are a remote-first workplace but the candidates for this role must be a resident of and be based in Brazil, the Netherlands, the UK, Pennsylvania, New York, or the District of Columbia at the start of employment. Additionally, they must be within commuting distance of our office in São Paulo, Amsterdam, London, Philadelphia, New York City, or Washington, D.C.

This is a Full-Time Role (40 hours per week) with the option to apply for reduced hours per week after one year in the role.

The Insights Team exists to enable and produce credible and data driven insights from our BIA data set to help B Lab and others pursue its theory of change and goal of creating an inclusive, equitable, and regenerative economy.

• Set and implement insights strategy in coordination with B Lab Theory of Change and Objectives
• Analyze data to inform standards improvements
• Produce external insights on key topics related to B Lab’s theory of change
• Engage, support, and partner with research organizations and academics on key topics related to B Lab’s theory of change
• Manage a monitoring and evaluation framework to support program leads, global partners, and other decision makers
• Manage and improve B Lab’s dataset to ensure optimal usage and value internally and externally

This role will be the expert in managing and generating insights on a day to day basis – overseeing and guiding the management and quality of our data, analyzing that data to identify trends and other key insights and recommendations. They will also provide active support to others based on their expertise to support a network and culture of data-driven decision making, communications, and partnerships.

• Internal analytics, data use, and data provision [60%]
• Upgrade and maintain dashboards
• Support managing a ticketing system to respond to data requests from across the B Lab network
• Support the development and implementation of internal data use guidance and training materials
• Manage and maintain external data provision
• Coordinate and collaborate with the technology team to update dashboards with accurate data
• Collaborate closely with data engineers to optimize data retrieval, storage, and processing procedures
• Develop and maintain data models to support dashboards and deliver enhanced insights through machine learning techniques

• Research and thought leadership [20%]
• Research and analyze data for internal studies and to contribute to thought leadership pieces
• Support the Global Communications and Global Policy teams through data creation
• Support external (research) parties on thought leadership and research pieces

• B Lab Monitoring Evaluation and Learning (MEL) support [20%]
• Provide research and data analytics support for the development and implementation of the B Lab MEL framework
• Support on the data analytics required to implement B Lab’s MEL framework

At least 2 years of professional experience, with at least 1 year of that experience focused on data analytics. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail, presentation and accuracy.

Specialist in Business Intelligence tools (Tableau, Power BI, Metabase, etc.) and querying databases (Postgresql, AWS Athena, etc.), and Salesforce. Knowledge and experience using programming languages (SQL mandatory; R, Python preferred) and data tools (Excel, Google Sheets) in a data analysis, machine learning, or data science capacity.

Emerging skills in using AI tools to support data analysis, with an emphasis on human oversight, quality checks, and responsible use of AI. Experience or desire to assist in the design and maintenance of scalable data pipelines to ensure efficient data flow and accessibility.

Adept applying and explaining basic statistical methods in data storytelling and decision-making. Ability to listen objectively to many points of view while actively checking one’s own assumptions and reducing bias.

Experience with working across departments, with internal and external stakeholders, and with people from a variety of expertise. Ability to understand the needs and interests of stakeholders, and to productively collaborate towards joint results.

Self-directed with the ability to work both independently and as part of a team. BS in Mathematics, Computer Science, Information Management, Statistics or comparable education.

While not required, please note in your application if you have:

• Business proficiency in languages other than English is a plus, especially Spanish or French
• Previous experience working in an international non-profit
• Fluency in navigating Google Suite (or a comparable office suite and/or cloud-based file storage)
• Have a passion for using business as a force for good, and support the B Lab team focused on this mission

An annual salary in the range of £42,000 – £45,000 based on skills and experience. In your first year, you’ll start with 20 vacation days in addition to national & bank holidays; this increases to 25 days after your third anniversary.

Additional time off during org-wide closures when the entire organization is closed (not including holidays). After your first year of employment – paid time off for community service, 40 hours of paid time off for professional development, and a professional development budget.

Additional floating holidays and personal days (prorated to start date). Medical and dental supplemental insurance for the employee through BUPA. Life insurance benefit. Income protection insurance. Statutory pension. Global travel insurance. A remote-first workplace. A flexible work environment with the ability to plan your work week around your personal commitments.

Resume. Complete responses to our standard set of application questions. A valid work permit with no restrictions or time limitations. Please do not include a cover letter.

If you progress through additional stages in the hiring process you can expect to:

• Step 1: Submit your resume and responses to our application questions
• Step 2: Participate in an interview with a panel via Google Meet or Zoom
• Step 3: Complete a brief hiring exercise and participate in a second panel interview via Google Meet or Zoom

Please note that your first day of work might be in-person at one of our locations. We will begin reviewing applications on February 6, 2026 and will continue until we identify a diverse and qualified candidate pool.

Our ideal start date for this role mid April, 2026 or May 1, 2026 at the latest.