We are seeking a dedicated and detail-oriented Administrator to join our team at SKODA dealership in Coventry. The successful candidate will play a vital role in managing the submission and oversight of all warranty claims for our SKODA, Volvo & Volkswagen division, ensuring accuracy and compliance throughout the process.
The hours of work are Monday to Friday, 8am to 4.30pm.
You’ll oversee the accurate and timely completion of warranty-related administration, ensuring all processes comply with manufacturer and group policies.
The role responsibilities will include:
- Process warranty and retail invoices efficiently and accurately.
- Collaborate closely with the Service team and manage work-in-progress updates.
- Liaise with manufacturers to resolve submission issues and implement necessary corrections.
- Follow established procedures to ensure successful warranty claim submissions.
- Reconcile paid claims and maintain precise, up-to-date warranty records.
- Stay informed on the latest warranty bulletins and communicate updates to Technicians and relevant colleagues.
- Ensure all job cards comply with warranty standards and bulletins, maintaining high standards of accuracy and compliance.
- Maintain adherence to company policies and procedures related to warranty management.
- Collaborate closely with the Service team and manage work-in-progress updates.
- Although previous exposure to a Warranty Administrator role is ideal it is not essential as training will be given.
- A well-presented individual with the desire, character and attitude to succeed.
- The successful candidate will have solid experience of Excel, Word and other Microsoft applications.
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Events
