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- Tasks: Coach guests on personalised skin care routines and support estheticians daily.
- Company: Join skoah, a vibrant skincare brand focused on customer connection and growth.
- Benefits: Enjoy a supportive environment, flexible goals, and opportunities for career advancement.
- Why this job: Build relationships, create a fun atmosphere, and make guests feel amazing every day.
- Qualifications: 1-2 years in customer service; energetic, innovative, and strong communicators welcome.
- Other info: No prior skincare experience needed; we provide top-notch training!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for Skin Care Coaches (skoah speak for Retail Associates). Skin Care Coaches do NOT need skin care experience because we have one of the best training programs around. Skin Care Coaches coach our guests into a personalized skin care training program and support our Skin Care Trainers (estheticians) throughout the day.
Each day you'll get to connect with our regular guests who know us well and whom we love to get to know better at each visit. You'll also start to build your own relationships with our brand new guests on their first visit. You're the guest's first impression, so use your sense of humour, natural people curiosity and empathy to make them feel like they walked into their new friend's apartment. You'll also get to set your own personal goals at skoah with your managers and trainers. Lastly, you'll get the chance to take responsibility and learn other areas of the company if you so wish.
We are looking for amazing people to join us on our journey and grow their career at our Kensington location!
- 1-2 years in a customer service oriented role
- Energetic individuals with retail experience and a passion for skin care
- Innovative trouble-shooters who think on their feet and provide kustomer-oriented solutions
- Frontline motivators who continuously coach their krew to meet goals and exceed expectations
- Strong communicators who fill our books with facials and precisely implement marketing and promotion efforts
- Team players who love to make others feel amazing and strive to create a fun atmosphere with a supportive group of fellow krew members
If this sounds like the role you’ve been looking for with a company that offers a great environment and lots of growth, then apply now. Only successful candidates will be contacted for interviews. Don't forget to share with us what you love about skoah and what skoah will love about you.
Skin Care Coach - Retail Associate | Kensington employer: Skoah Inc
Contact Detail:
Skoah Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skin Care Coach - Retail Associate | Kensington
✨Tip Number 1
Familiarise yourself with skoah's brand values and culture. Understanding what makes skoah unique will help you connect with the team and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your customer service skills in conversations. Since the role is heavily focused on guest interaction, be prepared to share examples of how you've successfully engaged with customers in previous roles.
✨Tip Number 3
Prepare to discuss your passion for skin care, even if you lack formal experience. Share any personal experiences or interests related to skin care that could resonate with the team and show your eagerness to learn.
✨Tip Number 4
Be ready to demonstrate your teamwork abilities. Think of instances where you've collaborated with others to achieve a common goal, as this will highlight your fit within the supportive environment at skoah.
We think you need these skills to ace Skin Care Coach - Retail Associate | Kensington
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Skin Care Coach does. Highlight your customer service experience and any relevant skills that align with the responsibilities mentioned.
Show Your Personality: Since the role emphasises connection and empathy, let your personality shine through in your application. Use a friendly tone and share anecdotes that demonstrate your ability to connect with customers.
Express Your Passion: Mention your enthusiasm for skin care and how it aligns with skoah's values. Even if you lack direct experience, convey your eagerness to learn and grow within the company.
Tailor Your Application: Customise your CV and cover letter to reflect the specific qualities and experiences that make you a great fit for the Skin Care Coach position. Highlight your teamwork skills and ability to motivate others.
How to prepare for a job interview at Skoah Inc
✨Show Your Passion for Skin Care
Even if you don't have direct skin care experience, it's important to express your enthusiasm for the industry. Share what you love about skin care and how it impacts people's lives. This will resonate well with the interviewers.
✨Emphasise Your Customer Service Skills
Since the role is customer-focused, highlight your previous experiences in customer service. Discuss specific situations where you went above and beyond to help a customer, showcasing your ability to connect with people.
✨Demonstrate Your Team Spirit
Skoah values teamwork, so be prepared to discuss how you've collaborated with others in past roles. Share examples of how you motivated your team or contributed to a positive work environment.
✨Prepare Questions About the Company
Show your interest in skoah by preparing thoughtful questions about their training programs, company culture, and growth opportunities. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
