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- Tasks: Engage with clients via calls and live chat, providing info on aesthetic treatments.
- Company: Leading skin clinic in Glasgow with a focus on patient care.
- Benefits: Generous leave, discounts, and a supportive work environment.
- Why this job: Make a difference in clients' lives while growing your career in skincare.
- Qualifications: Strong communication skills and a customer-focused mindset.
- Other info: Clear progression routes and a dynamic team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A leading skin clinic in Glasgow is looking for Customer Care Advisors to enhance patient interactions. You'll engage with clients through calls and live chat, providing information about aesthetic treatments while ensuring every patient feels valued and informed.
Strong communication skills and a customer-focused mindset are essential. The role offers a supportive professional environment with clear progression routes and various employee benefits, including generous leave and discounts.
Skincare Client Care Specialist in Glasgow employer: sk:n
Contact Detail:
sk:n Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Client Care Specialist in Glasgow
✨Tip Number 1
Get to know the clinic inside out! Research their treatments and values so you can chat confidently with clients. This shows you're genuinely interested and ready to engage.
✨Tip Number 2
Practice your communication skills! Whether it’s through mock calls or chatting with friends, being clear and friendly is key. We want to make sure every client feels valued from the first hello.
✨Tip Number 3
Show off your customer-focused mindset! Think of examples where you've gone above and beyond for a customer. We love hearing about those moments that made a difference!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we’re always on the lookout for passionate individuals who want to grow with us in this supportive environment.
We think you need these skills to ace Skincare Client Care Specialist in Glasgow
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your enthusiasm for skincare shine through! We want to see how much you care about helping clients feel their best and how you can contribute to our supportive environment.
Highlight Your Communication Skills: Since this role is all about engaging with clients, make sure to showcase your strong communication skills. Use examples from your past experiences to demonstrate how you've effectively interacted with customers, whether through calls or live chat.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our specific job description. Mention how your skills align with the customer-focused mindset we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at sk:n
✨Know Your Skincare Stuff
Before the interview, brush up on common aesthetic treatments and skincare products. Being able to discuss these topics confidently will show that you're genuinely interested in the role and can engage with clients effectively.
✨Practice Your Communication Skills
Since strong communication is key for this position, practice answering common interview questions out loud. You could even role-play with a friend, focusing on how to convey information clearly and empathetically, just like you would with a client.
✨Showcase Your Customer-Focused Mindset
Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to providing excellent client care.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the clinic's approach to patient care or the team culture. This not only shows your interest in the role but also helps you gauge if the environment aligns with your values and career goals.
