At a Glance
- Tasks: Lead and manage daily operations of two clinics, ensuring exceptional patient care and team performance.
- Company: Join sk:n Clinics and The Harley Medical Group, leaders in skincare and cosmetic treatments.
- Benefits: Competitive salary, performance bonuses, discounted treatments, and career progression opportunities.
- Other info: Supportive and innovative workplace with opportunities for professional development.
- Why this job: Be a key player in a dynamic environment, driving growth and delivering luxury patient experiences.
- Qualifications: Proven leadership in healthcare or aesthetics, strong commercial awareness, and excellent communication skills.
The predicted salary is between 35000 - 45000 € per year.
Location: Bridgewater & Manchester 1
Salary: Competitive + performance bonus
sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. We are expanding our leadership team in Manchester and are seeking a dynamic, commercially driven Clinic Manager to oversee day‑to‑day operations, drive performance, and lead a high‑performing clinical and front-of-house team, in both our Bridgewater and Manchester 1 clinics.
As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols.
Key Responsibilities- Lead, mentor, and develop a multidisciplinary team including practitioners, nurses, and consultants
- Oversee daily operations to ensure an exceptional patient experience
- Achieve and exceed financial targets through effective KPI management
- Maintain the highest standards of governance, safety, and regulatory compliance
- Manage clinic rota planning, stock levels, and operational efficiency
- Support recruitment, onboarding, and staff development strategies
- Deliver monthly performance reports and contribute to regional business goals
- Foster a culture of professionalism, accountability, and continuous improvement
- Handle escalated patient concerns with empathy and professionalism
We’re looking for a confident leader with strong commercial and operational experience—ideally within aesthetics, healthcare, beauty, or a premium service environment.
Essential Skills & Experience- Proven leadership experience in a clinical, healthcare, or aesthetic setting
- Strong commercial awareness with a track record of meeting KPIs
- Excellent communication and people‑management skills
- Customer‑focused mindset with the ability to deliver a luxury patient experience
- Strong organisational and problem-solving skills
- Understanding of compliance, CQC standards, and clinical protocols (preferred but not essential)
- Competitive salary + annual performance bonus
- Discounted aesthetic treatments
- Group discounts on procedures and products
- Career progression within two of the UK’s most recognised aesthetics brands
- Supportive, collaborative, and innovative working environment
Dual Clinic Manager employer: sk:n
As a leading provider of advanced skincare and cosmetic treatments, sk:n Clinics and The Harley Medical Group offer an exceptional work environment for the Dual Clinic Manager role in Bridgewater and Manchester. With a focus on employee growth, competitive salaries, and performance bonuses, we foster a supportive and collaborative culture that prioritises professional development and outstanding patient care. Join us to lead a high-performing team and make a meaningful impact in the aesthetics industry.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Clinic Manager
✨Tip Number 1
Network like a pro! Reach out to people in the aesthetics and healthcare sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to patient care and compliance. This will help you showcase how your experience aligns with their mission during the interview.
✨Tip Number 3
Practice your leadership pitch! As a Clinic Manager, you'll need to demonstrate your ability to lead and inspire a team. Share specific examples of how you've driven performance and improved patient experiences in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Dual Clinic Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Clinic Manager role. Highlight your leadership experience in clinical or healthcare settings, and don’t forget to mention any KPIs you've smashed!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for patient care and your commercial acumen. Be sure to mention why you’re excited about working with us at sk:n Clinics and The Harley Medical Group.
Showcase Your Leadership Style:In your application, give us a glimpse of how you lead and develop teams. Share examples of how you've fostered a culture of professionalism and accountability in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at sk:n
✨Know Your Clinics Inside Out
Before the interview, make sure you research sk:n Clinics and The Harley Medical Group thoroughly. Understand their services, values, and recent news. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Given the focus on delivering a luxury patient experience, be ready to discuss how you've enhanced customer service in previous roles. Share specific strategies you've implemented to ensure patient satisfaction and how you handled any escalated concerns with empathy.
✨Prepare for KPI Discussions
Since achieving financial targets is key, brush up on your understanding of KPIs relevant to clinic operations. Be prepared to discuss how you've met or exceeded KPIs in the past and what strategies you would implement to drive revenue growth in this role.
