At a Glance
- Tasks: Engage with clients through calls and live chat, providing expert advice on skincare treatments.
- Company: Join a leading skin clinic dedicated to client care and innovative dermatology solutions.
- Benefits: Competitive salary, full-time hours, and opportunities for personal growth in a supportive environment.
- Other info: Dynamic team atmosphere with a focus on personal development and career progression.
- Why this job: Make a real difference in people's lives by helping them achieve healthier, more confident skin.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27040 - 27560 £ per year.
As one of the UK’s leading skin clinics, skin is at the heart of everything we do. Dedicated to helping our clients achieve healthier, more confident skin, we take pride in delivering expert dermatology solutions and aesthetic treatments for a wide range of concerns. Part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, sk:n continue to set the standard in advanced skincare, dermatology and medical aesthetics. With over 30 years of expertise and a reputation for exceptional client care, we are dedicated to making personalised dermatology treatments and skincare solutions more accessible. Our commitment to innovation, safety, and medical excellence ensures lasting results, inspiring our clients to feel confident in their skin.
Due to continued business success we now require additional Customer Care Advisors to work within our Glasgow contact centre. Each day in this role brings something new, but your core responsibilities will include:
- Patient Interaction: Make outbound and receive inbound calls to our clients, offering information and assisting with enquiries about our range of aesthetic treatments.
- Live Chat Support: Respond to patient queries in real-time via our live chat service, providing accurate and timely information on treatments, appointments, and services.
- Deliver Exceptional Care: Provide a first-class patient experience, ensuring that all interactions are informative, friendly, and tailored to individual patient needs.
Customer Care Advisor employer: sk:n
sk:n in Woodford is an exceptional employer, offering a vibrant and modern working environment where Aesthetic Practitioners can thrive. With a strong emphasis on employee growth and development, the company provides comprehensive training and support, ensuring that staff are well-equipped to deliver outstanding client care. The collaborative work culture fosters a sense of community, making it a rewarding place for those passionate about beauty and aesthetics.
