At a Glance
- Tasks: Engage potential clients through outbound calls and promote our skin treatments.
- Company: Join the UK's leading skin clinic group, sk:n Clinics.
- Benefits: Competitive salary, staff discounts, wellness programmes, and career development opportunities.
- Other info: Dynamic environment with modern facilities and passionate colleagues.
- Why this job: Make a real difference in people's lives while thriving in a supportive team.
- Qualifications: Previous sales experience and a passion for health & beauty.
The predicted salary is between 20316 - 28776 € per year.
Call Centre Agent – Outbound Sales
Location: Glasgow
Hours: Full time (40 hours per week)
Salary: £25,396
Join the UK’s Leading Skin Clinic Group
At sk:n Clinics, we believe everyone deserves to feel confident in their skin. As the UK’s largest network of specialist skin clinics, we’ve delivered over 15 million treatments through our expert team of doctors, nurses and skin therapists.
Our Contact Centre is central to that success — helping thousands of people start their journey to better skin every single day. As we continue to grow, we’re looking for talented and driven individuals to join us as Outbound Sales Call Centre Agents.
The Role
You’ll be part of a supportive, fast-paced team focused on reaching out to potential and previous clients, engaging them in meaningful conversations about our treatments, services, and offers.
Your day-to-day will include:
- Making outbound calls to warm and lapsed leads
- Building rapport and uncovering clients’ skin concerns and goals
- Promoting our treatments and converting interest into bookings
- Meeting individual and team sales targets
- Following up on enquiries and ensuring excellent aftercare communication
- Maintaining accurate CRM records
This is an ideal role for someone who enjoys speaking with people, has a strong interest in health & wellbeing, and thrives in a target-driven environment.
What We’re Looking For
- Previous outbound sales or call centre experience (essential)
- Confident, engaging communicator with a consultative approach
- Motivated by sales targets and commission opportunities
- Ability to handle objections and remain resilient
- Passion for skincare, aesthetics, or health & beauty sector (desirable)
- Comfortable using booking systems and CRMs
What You’ll Get in Return
- Competitive base salary
- Full training on sk:n treatments, services and brand
- Staff discounts on treatments and skincare products
- Opportunities for career development within the UK’s leading clinic group
- Wellness programmes and team incentives
- Modern, supportive working environment with passionate colleagues
Ready to Make a Difference?
If you’re a confident communicator, love helping people, and want to be part of a respected clinical brand with real purpose, then we’d love to hear from you.
Apply now with your CV and a short cover letter outlining your experience and motivation.
Call Centre Agent – Outbound Sales in Paisley employer: sk:n
At sk:n Clinics, we pride ourselves on being a leading employer in the health and beauty sector, offering a competitive salary and comprehensive training to ensure our Call Centre Agents thrive. Our supportive work culture fosters personal growth and development, with numerous opportunities for career advancement within the UK's largest network of skin clinics. Located in Glasgow, our modern environment is designed to inspire and motivate, making it an ideal place for individuals passionate about skincare and helping others feel confident in their skin.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Agent – Outbound Sales in Paisley
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into sk:n Clinics' mission and values. This way, you can show how your passion for skincare aligns with their goals, making you a standout candidate.
✨Tip Number 2
Practice makes perfect! Role-play common call scenarios with a friend or family member. This will help you feel more confident when discussing treatments and handling objections during your actual calls.
✨Tip Number 3
Be ready to share your success stories! Think of specific examples from your previous sales experience where you met targets or turned a hesitant client into a booking. This will demonstrate your skills and resilience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Call Centre Agent – Outbound Sales in Paisley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous outbound sales or call centre experience. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about skincare and how your consultative approach can help us engage with clients. Keep it concise but impactful!
Show Off Your Communication Skills:As a Call Centre Agent, communication is key. In your application, give examples of how you've successfully built rapport with clients in the past. We love seeing those engaging conversational skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with sk:n Clinics!
How to prepare for a job interview at sk:n
✨Know Your Stuff
Before the interview, make sure you research sk:n Clinics and their treatments. Familiarise yourself with their services and any recent news about the company. This will not only show your interest but also help you engage in meaningful conversations during the interview.
✨Practice Your Pitch
Since this role is all about outbound sales, practice how you would introduce yourself and pitch the services. Think of common objections you might face and prepare responses. This will help you sound confident and ready to tackle any challenges that come your way.
✨Show Your Passion
Let your enthusiasm for skincare and health shine through. Share any personal experiences or interests related to the industry. This can help you connect with the interviewers and demonstrate that you’re genuinely motivated to be part of their team.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.
