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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure exceptional patient care in a thriving clinic.
- Company: Join two of the UK's top skincare and cosmetic treatment providers.
- Benefits: Competitive salary, performance bonuses, and discounted treatments.
- Why this job: Make a real impact in healthcare while driving performance and growth.
- Qualifications: Proven leadership experience in clinical or aesthetic settings required.
- Other info: Enjoy career progression in a supportive and innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Edgbaston, Birmingham
Salary: Competitive + performance bonus
sk:n Clinics and The Harley Medical Group are two of the UK's leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network.
We are expanding our leadership team in our high performing Edgbaston clinic and are seeking a dynamic, commercially driven Clinic Manager to oversee day-to-day operations, drive performance, and lead a high-performing clinical and front-of-house team.
As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols.
Key Responsibilities
- Lead, mentor, and develop a multidisciplinary team including practitioners, nurses, and consultants
- Oversee daily operations to ensure an exceptional patient experience
- Achieve and exceed financial targets through effective KPI management
- Maintain the highest standards of governance, safety, and regulatory compliance
- Manage clinic rota planning, stock levels, and operational efficiency
- Support recruitment, onboarding, and staff development strategies
- Deliver monthly performance reports and contribute to regional business goals
- Foster a culture of professionalism, accountability, and continuous improvement
- Handle escalated patient concerns with empathy and professionalism
We're looking for a confident leader with strong commercial and operational experience—ideally within aesthetics, healthcare, beauty, or a premium service environment.
Essential Skills & Experience
- Proven leadership experience in a clinical, healthcare, or aesthetic setting
- Strong commercial awareness with a track record of meeting KPIs
- Excellent communication and people-management skills
- Customer-focused mindset with the ability to deliver a luxury patient experience
- Strong organisational and problem-solving skills
- Understanding of compliance, CQC standards, and clinical protocols (preferred but not essential)
What We Offer
- Competitive salary + annual performance bonus
- Discounted aesthetic treatments
- Group discounts on procedures and products
- Career progression within two of the UK's most recognised aesthetics brands
- Supportive, collaborative, and innovative working environment
Clinic Manager in Birmingham employer: sk:n
Contact Detail:
sk:n Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the aesthetics and healthcare sectors. Attend industry events, join relevant online groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to patient care and how they maintain compliance with CQC standards. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams, managed KPIs, or improved patient experiences in previous roles. This will demonstrate that you have what it takes to drive performance at the clinic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make things happen!
We think you need these skills to ace Clinic Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinic Manager role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your experience aligns with our values. Keep it engaging and personal, so we can get a feel for who you are.
Showcase Your Achievements: When detailing your past roles, focus on your achievements. Use specific examples of how you've met KPIs or improved patient experiences. We love numbers, so if you can quantify your success, even better!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at sk:n
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the clinic's operations and the services they offer. Brush up on CQC standards and clinical governance, as these are crucial for the role. Showing that you understand the industry will impress your interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve mentored staff or improved team performance. This is your chance to demonstrate your ability to inspire and manage a multidisciplinary team effectively.
✨Emphasise Customer Experience
Since the role focuses on delivering a luxury patient experience, be ready to discuss how you’ve enhanced customer service in previous roles. Share specific strategies you’ve implemented to ensure high satisfaction levels and how you’ve handled escalated concerns with empathy.
✨Be Ready with KPIs
Understand key performance indicators relevant to the clinic’s success. Prepare to discuss how you’ve met or exceeded financial targets in the past. This shows that you’re commercially driven and can contribute to the clinic's revenue growth.
