General Manager

Get AI-powered advice on this job and more exclusive features. This range is provided by SKN WTR Aesthetics. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $70,000.00/yr – $85,000.00/yr Additional compensation types Annual Bonus and RSUs Direct message the job poster from SKN WTR Aesthetics Location: Boston, MA, Watertown, MA (hybrid) Position: Full-Time Salary: $70,000 – $85,000 + Performance Bonuses (depending on experience) Benefits: Equity Ownership, Health, Dental, Continuing Education, PTO Exciting, entrepreneurial opportunity to join an innovative new med spa brand in the Greater Boston area led by an accomplished team with decades of experience in retail, hospitality, marketing, and finance – including a proven track record creating a leading med spa brand in New York/New Jersey/Miami. The ideal candidate is self-motivated, commercially oriented, an effective communicator / people manager, and thrives with a great deal of autonomy. We are seeking someone who is eager to grow with SKN WTR Aesthetics across the New England region. This is a unique opportunity to become not only a key contributor, but also a co-owner and public-facing ambassador of our brand. Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to jobs@sknwtr.com. We look forward to welcoming a dedicated professional to our growing team. About SKN WTR Aesthetics SKN WTR Aesthetics is a modern med spa rooted in the philosophy that great aesthetic care enhances — not alters — your natural features. We specialize in treatments that support youthful, healthy skin without ever appearing overdone. Our approach is especially tailored to active individuals and athletes, who often face unique skin challenges like early-onset wrinkles and facial volume loss due to high-impact training and lower body fat. We offer advanced skin and injectable treatments designed to complement a health-conscious lifestyle and support long-term wellness goals. Founded by experienced med spa operators, SKN WTR is built on a deep understanding of what makes both clients and providers thrive. We believe a strong, collaborative team is essential to success — and we’re committed to creating an environment where our entire team feels valued, supported, and empowered to grow. Role Overview As General Manager you will be responsible for attracting, hiring, and developing a team of injectors, medical estheticians, and support staff while overseeing day-to-day spa-level operations. You will also work directly with the executive team to refine operations, identify new business opportunities, and advance the overall strategic vision of the company. Recruit, hire, and supervise a team of medical estheticians, nurses, front of house, and other staff Design and administer training and education programs on non-clinical responsibilities with a focus on hospitality Foster a culture of professional development to keep a motivated employee base Conduct regular performance reviews with actionable feedback to ensure exemplary service is consistently delivered to our clients Operations Scheduling – monitor appointment scheduling for each injector / esthetician and by location to maximize revenue while maintaining optimal efficiency and client experience Inventory Management – track and order as needed, ensure efficiency and compliance with company rules and procedures Participate in regular reviews of financial and operating reports with senior leadership, suggest and implement changes as needed Sales, Marketing and Business Development Work directly with our Chief Marketing Officer to develop and implement a comprehensive marketing strategy that promotes brand awareness and drives engagement Proactively conceive of local and company-wide advertising campaigns and promotional tactics to drive business – including calling on local business, generating partnerships and referral opportunities Coach clinical staff to capitalize on upsell opportunities to drive sales of additional products and services Stay up to date on the latest industry trends and developments, competitors, and customer preferences to keep our brand on the cutting edge Customer Experience Ensure the spa is clean and maintained to the highest standards Continuously review client feedback, professionally resolve any and all issues to the satisfaction of the customer Implement corrective measures as needed Work with the spa staff to curate an exceptional customer experience from start to finish to ensure repeat business Qualifications 2 – 5 years managerial experience 2 – 5 years experience in a MedSpa / Salon / Hospitality / Medical business preferred Strong leadership, team building, and communication skills Excellent time management skills, able to effectively prioritize and multitask Diplomatic and professional in conflict resolution Proficiency with point of sale / booking software preferred (e.g., Boulevard) Entrepreneurial mindset, collegial work style, willing to assist with tasks outside explicit job description as the business evolves; owner’s mentality Associates / Bachelor’s degree or relevant hospitality certification Competitive base salary $70,000 – $85,000, commensurate with experience Performance-based bonuses and incentives Comprehensive benefits package, including health, dental, and vision insurance PTO Annual stipend for continuing education and professional development Employee discount on services and products Why Join SKN WTR Aesthetics? At SKN WTR Aesthetics, we’re not just hiring a manager — we’re looking for a true business partner. We believe that people are the core of our company and should have a voice in how the business operates, grows, and succeeds. Your expertise won’t just be valued — it will help shape the future of our brand. We are positioned for rapid growth across the New England region, and this role offers significant opportunities for professional advancement. For the right candidate, this is more than a job — it’s a long-term partnership. Qualified candidates will have the opportunity to earn equity in the company, becoming co-owners and key decision-makers in the evolution of SKN WTR Aesthetics. If you’re ready to grow with a brand that’s redefining the aesthetic space — with real influence, real ownership, and real upside — we’d love to meet you. Application Process Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to jobs@sknwtr.com. We look forward to welcoming a dedicated professional to our growing team. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Medical Practices Referrals increase your chances of interviewing at SKN WTR Aesthetics by 2x Sign in to set job alerts for “General Manager” roles. 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