Compliance Lead

We are recruiting for a Compliance Lead to ensure we continue to maintain the highest clinical and operational standards across our clinic network. This is a full time, permanent role, reporting into the Director of Governance and Risk Management. This is a hybrid role with 3 days per week in our support office - SKN, 2 Bromwich Court, Gorsey Lane, Coleshill, B46 1JU. Up to £35,000 DOE.

Summary of Role:

• Supports the exacting delivery of high standards of clinical governance.
• Compiles and updates company compliance framework of policies, performance standards and reporting systems.
• Drives improvement through the company in areas of compliance, data protection and health and safety.
• Manages the CQC, HIS, HIW compliance of registered manager applications.
• Supports clinics and managers to understand CQC, HIS, HIW standards and how to adhere to these.
• Prepares for CQC, HIS, HIW inspections and ensures all action plans following audits are written and carried out.
• Conducts Risk Assessments on new sites and manages health and safety processes.
• Ensures all health and safety policies, procedures, rules and regulations are adhered to and are regularly reviewed to ensure they are fit for purpose.
• Orchestrates the correct management and training with regard to Health & Safety and Risk Management for Clinic Managers.
• Acts as the company's Information Governance Lead to ensure that all policies and procedures adhere to the General Data Protection Regulations.
• Monitors the development of the UK healthcare regulatory environment and assesses the likely impact on the business of any changes and advises the business accordingly.
• Provides regular reports of compliance, audit results and updates to be used in the executive board meeting and chair meetings.

Skills and Qualifications:

• Educated to degree level or holds a minimum of two years’ experience within a quality or compliance role.
• Qualification in a related field – such as Law, Nursing, Medicine, Health & Safety or Human Resources.
• Proficient in use of Microsoft Office programmes, including word processing/formatting to a high-quality finish, and use of Excel (or equivalent) to manage, sort and analyse data.
• Has experience in completing audits and ideally an understanding of the UK regulatory framework for independent medical care.
• Skilled in report writing, policy production and trend analysis.
• Understanding of the UK’s data protection laws.
• Proficient at taking and preparing meeting agendas and minutes.
• Previous experience of working within the Private Healthcare or Aesthetic/Cosmetic sectors.
• Understanding of medical terminology.
• Ability to travel to England, Scotland and Wales to sites to support inspections (with adequate notice).
• Experience with “E-Clinic” system and previous experience of using incident management systems.

Key Behaviours/Attributes:

• Positive disposition and a “can-do” attitude: compliance teams should look to facilitate safely rather than block action and act as a problem solver for the Business.
• Completer-finisher, needs to see tasks through to completion.
• Able to balance big picture and detail-oriented tasks.
• Has ability to use all information at their disposal to make assessments of risk and is able to self-manage daily tasks based on importance and urgency.
• Able to build rapport quickly and influence behaviour, and confident to challenge and question.
• Is driven to improve and develop and communicates well with the wider team to understand how to improve efficiencies.
• Able to handle sensitive/business critical data with integrity and discretion.