At a Glance
- Tasks: Coordinate survey appointments and support the Pre-Construction team in project delivery.
- Company: Join a forward-thinking business in the retrofit and renewable energy sector.
- Benefits: Full training, career development, and a supportive team environment.
- Other info: Exciting opportunity in a rapidly growing industry with excellent career prospects.
- Why this job: Make a real impact on sustainability projects while building your career.
- Qualifications: Strong communication skills and a proactive attitude; admin experience is a plus.
The predicted salary is between 25000 - 32000 £ per year.
An exciting opportunity has arisen to join a growing and forward thinking business operating within the retrofit and renewable energy sector. This role sits within the Pre-Construction team and plays a vital part in the successful mobilisation and delivery of projects that help improve homes, energy efficiency and sustainability across the UK.
This is a highly visible and customer focused position, ideal for an organised, proactive and confident individual who enjoys communicating with people, managing multiple priorities and being at the centre of a busy operational team. You will play a key role in ensuring projects progress smoothly from the earliest stages, working closely with residents, clients, surveyors and internal teams.
The successful candidate will join a supportive environment where training and development are encouraged, offering an excellent opportunity to build a long-term career within a rapidly growing industry.
The Role
As Stage 1 Administrative Support, you will be responsible for coordinating survey appointments, maintaining project information, supporting operational teams and ensuring excellent communication with residents and clients throughout the pre-construction process.
Key Responsibilities:
- Making outbound telephone calls to residents and clients to arrange and confirm survey appointments
- Liaising directly with Client Liaison Officer teams to provide booking updates and maintain effective communication
- Answering incoming calls and directing enquiries to the appropriate departments
- Scheduling surveyor appointments using the BigChange job management system
- Maintaining and updating project trackers daily to ensure records remain accurate and up to date
- Supporting the wider Pre-Construction team with administrative duties as required
- Managing failed contact attempts, including no answers, incorrect contact details and access refusals, while arranging alternative appointments where necessary
- Recording cancellations and rescheduling surveys at short notice to minimise disruption to project programmes
- Monitoring and chasing outstanding survey appointments to help achieve programme targets and key performance indicators
- Coordinating surveyor availability and capacity before appointments are scheduled
- Sending confirmation communications to residents ahead of scheduled survey visits
- Supporting the onboarding process for new site operatives and subcontractors, including chasing competency documents, insurance certificates and identification
- Assisting with client reporting and internal management reporting requirements
- Ensuring all resident and client information is handled confidentially and in full compliance with GDPR requirements
Skills and Experience Required
- Excellent written and verbal communication skills with a confident and professional telephone manner
- Strong IT skills with experience using Microsoft Office and similar software packages
- Excellent organisational skills with the ability to manage and prioritise a varied workload
- A positive and collaborative approach with the ability to work effectively as part of a team
- Previous experience in an administrative or customer-facing role is desirable
- Experience within the Retrofit, ECO or Renewables sectors would be advantageous but is not essential, as full training will be provided
This is a great opportunity to join a growing business operating in one of the UK's fastest expanding sectors. Its a varied and rewarding role where you will play an important part in the successful delivery of projects in a supportive and collaborative team environment. Full training and ongoing development opportunities available, along with the chance to develop valuable experience within the retrofit and renewable energy industry and build a long term career with a successful and expanding organisation.
Construction Administrator in Hull employer: SKm Impact Solutions
Join a dynamic and innovative company in the retrofit and renewable energy sector, where your role as a Construction Administrator will be pivotal in enhancing energy efficiency and sustainability across the UK. With a strong emphasis on employee development, you will benefit from comprehensive training and growth opportunities within a supportive team environment, making this an ideal place for those seeking a meaningful and rewarding career. Experience a collaborative work culture that values communication and organisation, ensuring you are at the heart of impactful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Construction Administrator in Hull
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like SKm Impact Solutions, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Construction Administrator at SKm Impact Solutions.
We think you need these skills to ace Construction Administrator in Hull
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at SKm Impact Solutions
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
